High-energy, detail-oriented professional with excellent communication, inter-personal skills and substantial experience in recruitment, management, human resources, marketing, and customer service in the medical, dental and government contractor fields.
Overview
17
17
years of professional experience
Work History
Sr. Doctor Recruiter
Rodeo Dental and Orthodontics
10.2022 - 01.2024
Responsible for sourcing, recruiting, and hiring experienced dental professionals
Developing and executing recruitment strategies to meet dental staffing needs of the organization
Worked closely with hiring managers to understand specific job requirements and desired profile for dental professionals
Sourcing qualified candidates through various channels, including professional associations, dental schools, job fairs, and social media
Conducted initial screenings to assess the candidates' qualifications, experience, and cultural fit
Coordinated interview schedules and facilitating the interview process with relevant stakeholders
Negotiated offers and handled employment contracts, as well as on-boarding
Provided guidance and mentorship to other doctor recruiters
Kept abreast of trends and development in the dental industry that might impact recruitment and hiring practices.
Talent Acquisition Partner
Tabula Rasa Healthcare
10.2020 - 10.2022
Promoted to TAP within first 8 months of employment
Reporting directly to the Human Resources Manager responsibilities included but were not limited to diving the recruiting process by sourcing, reviewing resumes, coordinating screenings and interviews, and assisting in determining the suitability of applicants in various departments for employment
Working with hiring managers to better understand each department’s needs and screen incoming applicants quickly and effectively
Manage high volume, full-cycle recruitment process for exempt and non-exempt business units under Tabula Rasa HealthCare
Manage the end-to-end candidate experience from sourcing through on-boarding
Provide analysis, insights, and metrics to hiring managers and executive team
Create and define new job roles in partnership with hiring managers and leadership
Proactively source passive candidates through employee referrals, networking, internal databases, and innovative research tactics
Communicate with candidates professionally and be immediately responsive
Assists with implementation of the corporate Recruiting and New Team Member Policies and Procedure
Create and manage recruiting marketing/advertising campaigns including social media, job fairs, and Tabula Rasa HealthCare website
Continuously improve and standardize recruitment processes to support our fast-growing company
Stay informed and on top of trends and innovative recruiting techniques
Support ad-hoc recruiting projects as needed.
Human Resources Specialist
Tabula Rasa Healthcare
02.2020 - 10.2020
Reporting directly to the Human Resources Manager and working in a high volume, fast-paced environment my responsibilities included, but were not limited to: Conducting New Hire orientation for all positions across multiple locations
Sourcing and screening candidates via the Applicant Tracking System (ATS)
Preparing Offer Letters and extending job offers for ancillary positions
On-boarding of more than 100+ new employee’s quarterly including execution of background checks and drug screens via Hire-Right and managing them through the entire on-boarding process
Processing I-9’s
Training including the preparation of curriculum using PowerPoint and other formats (video, recordings)
Additional administrative responsibilities included creating employee badges and issuing parking passes; checking in visitors, managing employee files/records and putting together employee branded “swag” bags for new employee.
Reviewed and screened applicant resumes to identify qualified candidates.
Facilitated smooth on-boarding processes for new hires, leading to faster integration into the workplace culture.
Facilitated smooth on boarding processes for new hires, leading to faster integration into the workplace culture.
Orthodontic Practice Administrator
Dental Pros, LLC
07.2018 - 02.2020
Oversees the daily performance of our front office, back office, and billing operations for our 3 locations
Analyze and organize office operations and procedures as well as review office production and procedure to develop new ways to improve efficiency
Responsible for all HR functions which includes payroll, recruitment, retention and terminations as well as coaching and career development of our staff
Maintain collaborative working relationships within the organization to achieve goals
Maintain an office environment that ensures optimal patient care and customer service
Ensure compliance with the office and company policies and procedures.
Operational Support to the Talent Acquisition Team – Coordinating the Onboarding process for new hires and transfers
Provided administrative support to the Executive, Talent Acquisition and Human Resources team
Managed HR Directors calendars
Provided a wide range of recruitment support including sourcing when needed and extending job offers
Scheduled and coordinated interviews and travel for the Executive team
Arranged department travel schedules/reservations, and prepared business expense reports in a timely manner
Established and maintained working relationships with officials appointed by the President of the United States
Interfaced with security, human resources, and information technology services
Coordinated set-up and participated in all Raytheon hiring events in Tucson.
Senior Physician Liaison- Southern Arizona Region
The Core Institute- Multi-specialty Orthopedic Practice
10.2015 - 08.2016
Established and maintained effective communication with the Marketing and Communications Department, physicians, and subordinates
Assisted in the development and execution of internal and external special events
This included lecture programs, employee engagement, and community efforts that enhanced the brand and fostered positive relationships
Developed and implemented territory plans to meet organizational, department, and territory specific goals that coincided with the organization's overall marketing initiatives
Responsible for the marketing and advertising of our location in Southern Arizona and partnered with Green Valley Hospital
Worked closely with Director of Marketing of Green Valley Hospital to set up events and participate in community service
Oversaw efforts to ensure The CORE Institute is positioned competitively to protect and grow new patient volume
This included routine analysis of the strengths and services of competitors, the development of territory profiling that identify territory changes, trends, and missed opportunities
Gathered and interpreted the data necessary to determine priority areas for growing referrals within their territory, providing insight to management related to business development, and best-in-class patient care aimed at improving processes related to referrals.
District Specialty Manager
Smile Brands, CA and AZ
02.2008 - 05.2015
Started in Phoenix, AZ Region and transferred to San Diego, CA in 2010
Managed both Arizona (Phoenix/Tucson Regions) and San Diego/Orange County Regions from 2010-2015
In 2014, became the Specialty Division Manager for both the Orange County and San Diego markets
Responsible for the Specialty Dental operations which consisted of 35 offices, 40 employees, 35 Specialty Dentist and an average of $9 million per year budget
Average monthly EBITDA of 39.5%
Created Wiki pages for the corporation (17 states/400 offices) and were based on the procedures I developed in these markets for Specialty Service Lines
Driving the recruiting process by sourcing, reviewing resumes, coordinating screenings and interviews, and assisting in determining the suitability of applicants in various departments for employment
San Diego market became one of the top markets within Smile Brands since I implemented the Specialty Program
Identified, evaluated, and implemented office operational protocols, best practices, and procedures to improve the team’s performance and efficiency
Responsible for all HR responsibilities, which include on/off boarding, coaching and career development and participating in new hire orientation
Provides support to the executive staff, directors of market operations, specialty providers, office managers, and specialty staff
Participated in the development of our custom computer software system.
Exceeded sales targets through strategic planning and efficient execution of promotional campaigns.
Optimized team performance by providing comprehensive training and ongoing support to staff members.
Managed budgets and financial reports, ensuring profitability and sustainable growth within the department.
Drove revenue growth by identifying opportunities for upselling and cross-selling specialty products.
Evaluated staff performance regularly, providing constructive feedback and implementing development plans as required.
Managed and motivated employees to be productive and engaged in work.
Specialty Supervisor
Pacific Dental Services
01.2007 - 02.2008
Presented treatment plans and options to patients and maintained a case acceptance of 52% (above the goal)
Responsible for maintaining monthly revenue and collection goals
Implemented processes to ensure smooth operations between the general practice and specialty services lines of business
Supervised 10 offices within the Arizona market (Phoenix area) as well as 8 specialty dentists and 11 employees
Responsible for all HR responsibilities, including on/off boarding, coaching and career development and participating in new hire orientation
Provides support to the executive staff, directors of market operations, specialty providers, office managers, and specialty staff.
Exceeded sales targets through strategic planning and efficient execution of promotional campaigns.
Dental Treatment Coordinator and Operations Leader at Rodeo Dental And OrthodonticsDental Treatment Coordinator and Operations Leader at Rodeo Dental And Orthodontics