Open To Work
MARY JANE MENDOZA
FLINT,Michigan
Summary
Experienced with strategic planning, team leadership, and operational management. Utilizes comprehensive business acumen to drive efficiency and innovation. Track record of fostering collaborative environments and achieving high-impact results.
Overview
24
24
years of professional experience
Work History
Account Management, Senior Manager II
Megaworld Corporation
10.2001 - 06.2025
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Mentored junior staff members for skill development and career progression within the organization.
- Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Evaluated hiring, firing, and promotions requests.
- Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Bachelor of Arts - Tourism
SAN SEBASTIAN COLLEGE-RECOLETOS
Manila, Philippines06-1996
Skills
- Cross functional collaboration
- Decision-making
- Strategic Planning
- Leadership
- Organizational improvement
- Problem-solving
- Employee coaching and mentoring
- Performance reviewing
- Customer service
- Multitasking skills
- Organizational skills
- Task delegation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Management, Senior Manager II
Megaworld Corporation
10.2001 - 06.2025
Bachelor of Arts - Tourism
SAN SEBASTIAN COLLEGE-RECOLETOS
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