Summary
Overview
Work History
Education
Skills
Accomplishments
I assisted Regional Management Teams due to my productivity numbers often being #1 in the District.
Timeline
Generic
Mary Jane Paige

Mary Jane Paige

Buckeye,AZ

Summary

Dynamic Cosmetics Manager at Walgreens with a proven track record in inventory management and upselling techniques. Recognized for enhancing customer satisfaction through personalized consultations and effective team training. Skilled in visual merchandising and maintaining operational efficiency, contributing to increased sales revenue and a loyal client base.

Overview

38
38
years of professional experience

Work History

Cosmetics Manager

Walgreens
08.2007 - 08.2022
  • Assisted in inventory management and restocking of cosmetic products.
  • Supported team in maintaining cleanliness and organization of display areas.
  • Learned product knowledge to provide informed customer service and recommendations.
  • Participated in visual merchandising to enhance product presentation and appeal.
  • Collaborated with colleagues to ensure compliance with safety and health regulations.
  • Engaged customers by demonstrating product features and benefits effectively.
  • Conducted routine checks on stock levels to identify replenishment needs promptly.
  • Adapted quickly to system updates and new product launches, improving service delivery.
  • Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Streamlined inventory management processes, reducing product waste and improving stock availability.
  • Developed a loyal client base through exceptional customer service and relationship-building skills.
  • Increased sales revenue by implementing effective merchandising strategies and promotional displays.

Cosmetologist

Self-employed
06.1984 - 11.2016
  • Delivered personalized consultations to assess client needs and preferences.
  • Executed a variety of hair styling techniques, ensuring client satisfaction and repeat business.
  • Maintained cleanliness and organization of salon tools and workspaces for optimal efficiency.
  • Developed and implemented customized skincare routines based on individual client skin types.
  • Recommended appropriate beauty products to enhance client experiences and promote sales.
  • Built strong relationships with clients through effective communication and attentive service.
  • Educated clients on proper aftercare practices to prolong results of services performed.
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Estée Lauder Beauty Consultant

Belk Department Store
01.1989 - 01.1994
  • Delivered personalized beauty consultations to enhance customer satisfaction and loyalty.
  • Assisted clients in selecting skincare and cosmetic products based on individual needs and preferences.
  • Educated customers on product application techniques and skincare routines for optimal results.
  • Maintained up-to-date knowledge of beauty trends and product launches to inform clients effectively.
  • Collaborated with team members to create engaging in-store displays that showcased featured products.
  • Monitored inventory levels, ensuring timely restocking of popular items to meet demand.
  • Provided feedback to management on customer preferences and product performance for strategic planning.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.
  • Conducted consultations to understand client's desired look.
  • Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.
  • Increased sales revenue through effective product demonstrations and persuasive communication skills.
  • Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
  • Achieved personal sales goals consistently through effective time management and prioritization of tasks.
  • Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
  • Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.
  • Improved overall store cleanliness by maintaining an organized workspace throughout daily operations.
  • Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
  • Handled returns or exchanges courteously while adhering to company policies.
  • Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
  • Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.

Education

High School Diploma - English Education

Flint Central High School
Flint, MI
06.1984

Cosmetology - Cosmetics Arts

Genesee Area Skill Center
Flint, MI
06.1984

Skills

  • Strong communication skills
  • Time management efficiency
  • Problem-solving acumen
  • Staff training and development
  • Attention to detail focus
  • Event planning and execution
  • Brand awareness
  • Inventory management proficiency
  • Budgeting and financial planning
  • Upselling and cross-selling tactics
  • Performance analysis and reporting
  • Cosmetic application techniques
  • Visual merchandising mastery
  • Positive attitude
  • Teamwork
  • Customer service
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Adaptability and flexibility
  • Professional and courteous
  • Managing operations and efficiency
  • Training and development

Accomplishments

Winner of 10 or more Beauty Industry Customer Service Awards.

I assisted Regional Management Teams due to my productivity numbers often being #1 in the District.

In the States of North Carolina, & Arizona when working with Walgreens; I assisted Regional Management Teams because my Store numbers were often #1 in the Districts.

Timeline

Cosmetics Manager

Walgreens
08.2007 - 08.2022

Estée Lauder Beauty Consultant

Belk Department Store
01.1989 - 01.1994

Cosmetologist

Self-employed
06.1984 - 11.2016

High School Diploma - English Education

Flint Central High School

Cosmetology - Cosmetics Arts

Genesee Area Skill Center

Similar Profiles

CREATE PROFILE