MaryJane Seiber
Fayetteville,GA
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
25
25
years of professional experience
Work History
Office Administrative Assistant
TruNorth Pest Control
McDonough, GA
05.2020 - 04.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled staff and monitored resource allocation to provide optimal coverage.
- Utilized job-related software to compose, edit, and type complex memos and reports.
- Provided comprehensive documentation of rendered services, outlining measures to ensure continued protection against pests.
- Arranged client meetings in a strategic manner to minimize travel time.
- Managed appointment schedule and customer invoices through administrative support
Office Manager
MSI Termite & Pest Control
Fayetteville, GA
01.2018 - 05.2020
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Created and maintained detailed records of all pest control treatments, including the type of pests treated and the chemicals used.
- Scheduled preventive maintenance visits for clients on a monthly basis.
- Maintained inventory levels of chemicals, traps, baits, and other supplies needed for pest control operations.
- Processed payments and updated accounts to reflect balance changes.
- Created, updated, and monitored project schedules for multiple departments.
Store Manager
Cafe Hotwings
Riverdale, GA
01.1999 - 03.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Developed relationships with suppliers to negotiate better prices.
- Maintained records of food inventory, supplies, and equipment.
- Resolved customer complaints promptly in a professional manner.
- Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
Education
High School Diploma -
Lovejoy High School
Hampton, GA04-1993
Some College (No Degree) - Computer Programming
Griffin Technical College
Griffin, GASkills
- Customer Relations
- Effective Schedule Coordination
- Documentation Management
- Invoice Management
- Simultaneous Task Management
- Software Competency
- Accurate Data Entry
Timeline
Office Administrative Assistant
TruNorth Pest Control
05.2020 - 04.2024
Office Manager
MSI Termite & Pest Control
01.2018 - 05.2020
Store Manager
Cafe Hotwings
01.1999 - 03.2018
High School Diploma -
Lovejoy High School
Some College (No Degree) - Computer Programming
Griffin Technical College
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