Mary Jensen Baker

Oversees patient intake, including data entry, medical history collection, and scheduling. Manages communication with patients and external providers. Generates essential reports for clinical operations and administrative purposes.

Facilitates patient care by managing referrals, scheduling appointments, and ensuring accurate data entry. Provides excellent customer service through phone and in-person interactions. Processed a high volume of prior authorization requests daily, prioritizing urgent cases to ensure timely patient care. Managed the intake of daily referrals, entering patient demographics, referral reasons, and provider information into ModMed. Supports the billing department by calling patients with overdue accounts, clearly explaining charges and addressing inquiries.

•Assistant to the company First Sergeant and Company commander.

• Oversee evaluation reports for officers and Non commissioned officers. Proofread for errors and process in SIDPERS.
• Managing company awards for soldiers and that they are in compliance with regulations and are submitted on time.
• Advice the company First Sergeant on soldiers personal matters.
• Make sure all SOP in place is current and enforced.
• Make sure soldiers fills out forms correctly such as leave and finance.
• Plans and oversee company social events for over 200 soldiers and their families.
• Ensures all of company programs are in placed and scheduled appropriately such as Equal opportunity and Safety program.
• Works with battalion human resources office to make sure any open issues are resolved.
• Oversees over 200 soldiers officers and Non commissioned soldiers personnel records including the pre deployment file.

• Streamlined financial operations by reconciling accounts payable/receivable transactions monthly, ensuring balanced budgets and minimizing errors.
• Enhanced communication between upper management and staff, fostering a positive work environment and addressing any issues.
• Negotiated vendor contracts that reduced costs while maintaining high-quality services.
• Provided exceptional customer service by resolving client inquiries and concerns with banking and vehicle delivery time frame.
• Optimized office inventory management that reduced waste and ensured timely replenishment of supplies.
• Safeguarded sensitive information by adhering to strict confidentiality protocols, protecting company documents and personnel records.
• Improved facility maintenance that reduced repair time.
• Streamlined office operations by conducting regular inventory assessments and proactively ordering supplies to prevent shortages, saving time and resources.
• Organized and facilitated office events and meetings ensuring smooth execution and optimal participation.
• Led and motivated sales teams by establishing clear priorities, maintaining schedules, and monitoring performance.
• Maintained a professional demeanor under pressure, effectively addressing customer concerns and resolving issues calmly.
• Ensured compliance with industry standards and government regulations by managing resources and assets responsibly.
• Provided strategic leadership to marketing and sales teams, overseeing their performance and contributing to overall departmental success.