MaryJo Blackburn
Pell City,AL
Summary
Accomplished Medical Assistant and Phlebotomist at Complete Health, adept in venipuncture and enhancing patient care. Demonstrated excellence in specimen handling and fostering patient trust, significantly improving patient experience. Skilled in HIPAA compliance and effective communication, ensuring high accuracy and efficiency in clinical support and patient assessments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Complete Health
02.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Medical Assistant
Complete Health
09.2021 - 02.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
GED -
Central Alabama Community College
Alexander City, AL04.2019
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- HIPAA Compliance
- Patient confidentiality
- Medical Terminology
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Phlebotomy
- Reliable team player
- Procedure Assistance
- Patient Assessments
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
Timeline
Phlebotomist
Complete Health
02.2022 - Current
Medical Assistant
Complete Health
09.2021 - 02.2022
GED -
Central Alabama Community College