Maryjo Erway
Saratoga Springs,NY
Summary
Preschool Teacher with engaging nature and enthusiasm for classroom education. Experienced and trained in varying teaching methods with goal to fulfill each student's individual learning needs.
Overview
23
23
years of professional experience
Work History
Lead Preschool Teacher
Saratoga Regional YMCA
Saratoga Springs, NY
08.2014 - Current
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Planned educational opportunities based on children's interests.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Educated students in foundational concepts such as shapes, numbers and letters.
- Utilized books, songs and games to engage students.
UPK Teacher Assistant
Saratoga Regional YMCA
Saratoga Spring, New York
08.2020 - 05.2022
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Supported student learning objectives through personalized and small group assistance.
Preschool Assistant Teacher
Saratoga Regional YMCA
Saratoga Springs, NY
08.2008 - 08.2014
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Substitute Preschool Teacher
Saratoga Regional YMCA
Saratoga Springs, NY
03.2008 - 08.2008
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Insurance Claims Adjuster/Customer Service Representative
Empire Blue Cross Blue Shield
Albany , NY
01.1997 - 09.2000
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
- Responded to customer requests for products, services and company information.
- Provided primary customer support to internal and external customers.
Claims Processor
Combined Life Insurance Company
Albany, New York
03.1995 - 01.1997
- Evaluated accuracy and quality of data entered into agency management system.
- Followed up with customers on unresolved issues.
- Collaborated with claims department and industry anti-fraud organizations to resolve claims.
- Established positive and trusting relationships with injured clients, administering efficient customer service and processing claims quickly.
Insurance Customer Service Representative
Empire Blue Cross Blue Shield
Albany , NY
05.1993 - 03.1995
- Reviewed and adjusted customer coverage levels to address, identify and resolve customer conflicts.
- Responded to customer requests for products, services and company information.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Provided primary customer support to internal and external customers.
- Documented customer contact to maintain record of customer interactions and elevate quality of service.
Education
Bachelor of Arts - Sociology
State University of New York At Oswego
Oswego, NY05.1992
Skills
- School Policy and Rules Enforcement
- Needs Identification and Assessment
- Encouraging Participation and Inclusivity
- Play-Based Learning
Timeline
UPK Teacher Assistant
Saratoga Regional YMCA
08.2020 - 05.2022
Lead Preschool Teacher
Saratoga Regional YMCA
08.2014 - Current
Preschool Assistant Teacher
Saratoga Regional YMCA
08.2008 - 08.2014
Substitute Preschool Teacher
Saratoga Regional YMCA
03.2008 - 08.2008
Insurance Claims Adjuster/Customer Service Representative
Empire Blue Cross Blue Shield
01.1997 - 09.2000
Claims Processor
Combined Life Insurance Company
03.1995 - 01.1997
Insurance Customer Service Representative
Empire Blue Cross Blue Shield
05.1993 - 03.1995
Bachelor of Arts - Sociology
State University of New York At Oswego
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