Mary Jo Milligan

Work History

Brenda Sothoron, American Greetings Merchandiser

02.2013 - 10.2015

Regularly assisted a good, health-challenged friend complete the various tasks of her job as a (greeting card and related gift items) merchandising agent for American Greetings Corporation.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and used plan-o-grams to arrange signage and products to complete displays of merchandise.
Inspected merchandise for quality and arranged proper display location on floor in various locations throughout the stores.
Verified products appeared at correct locations in proper quantities.
Collaborated with sales team to identify and fulfill customer needs.
Completed efficient store resets to prepare store for special promotions and seasonal updates.

Anne Arundel County Public Schools/Market Day

09.2010 - 06.2015

Performed skills assessments to link volunteers to roles matching individual skills and competencies.
Coordinated team-building activities and celebratory events for volunteers and mentors.
Supported volunteers by providing training, mentoring, developing and delivering resources and identifying and cultivating partnerships to support volunteers.
Recruited and trained new volunteers on volunteer program goals and objectives.
Created contacts with community organizations to obtain commitments to support volunteer program through contributions and volunteer hours.
Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
Uncovered opportunities for volunteer program improvement by soliciting staff feedback and evaluating volunteer performance.

Anne Arundel County Public Schools

09.1993 - 06.2003

Provided general assistance to classroom teachers by distributing paperwork and cleaning up play areas.
Made copies to assist teacher in preparing future lessons.
Monitored students in lunchroom and at recess.
Demonstrated different educational, behavioral and physical skills.
Assisted classes with parties and events.
Assisted students with special projects.
Helped students complete tasks such as specific work problems and tying shoes.
Coordinated with teacher to implement lesson plans and keep students on track.
Read stories with small groups of students aged 5 to 8.
Played games with small groups of students reviewing previous day's material.
Prepared materials for class activities and art projects.
Oversaw special activities and monitored students during field trips.
Filed student work to document progress.

Anne Arundel Co. Dept. Of Rec. And Parks/Book Club

09.2000 - 08.2002

Developed and maintained relationships with external partners to facilitate program operations.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Provided ongoing direction and leadership for program operations.
Organized and managed program development from conception through successful execution.
Developed program marketing and outreach strategies to increase awareness and attract new participants.

United States Department Of Defense

03.1985 - 08.1987

Attended training sessions to stay updated on procedures and services.
Answered telephone and assisted callers by providing information or directing to appropriate employee.
Followed up with customers to verify satisfaction and address outstanding concerns.
Processed customer orders using established processes to support accuracy and consistency.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing correspondence.
Volunteered to help with special projects of varying degrees of complexity.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Performed research to collect and record industry data.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

(Monsignor) Arthur Slade Regional Catholic School

06.1984 - 03.1985

Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Maintained safety and security by overseeing students in recess environments.
Completed daily reports on attendance and disciplinary performance.
Supported classroom maintenance and upkeep, organizing books and materials.
Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
Supported planning and preparation for culturally-diverse class sessions.
Studied and implemented latest information on specific subjects and learning strategies.
Copied, organized and distributed classroom assignments or other paperwork.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Developed materials for classroom teachers to support instruction, lab work or in-class activities.