Mary Jo Mingin
Carolina Pines,NC
Summary
I have significant experience in virtual and face to face instruction. I have a great deal of experience in training adults on the state's ECATS educational software system as well as other educational delivery platforms. I also spent significant time in the wholesale customer service industry before moving into the education field.
Overview
32
32
years of professional experience
Work History
Virtual Special Education Teacher
Moore County Schools
Carthage, NC
01.2022 - Current
- Provided instruction in academic, communication, and social skills to special education students.
- Conducted assessments of student performance and provided feedback to parents.
- Collaborated with other educators and professionals to design instructional plans.
- Identified learning needs of students with disabilities and implemented appropriate interventions.
- Established positive relationships with students and their families.
- Adapted curriculum materials as needed to meet individualized student needs.
- Attended parent-teacher conferences to discuss student progress.
- Created a safe environment conducive to learning for special education students.
- Participated in professional development activities related to teaching strategies for special education students.
- Monitored the educational progress of each student according to established timelines.
- Utilized technology resources such as online programs and assistive devices.
- Facilitated small group instruction tailored for individual student needs.
- Maintained accurate records of student progress towards IEP goals.
- Instructed special education classes using evidence-based practices.
- Communicated regularly with parents regarding their child's progress.
- Collaborated closely with related services providers such as speech therapists.
- Supported diverse student populations through equitable instructional design and programming.
- Incorporated interactive visual aids into student lesson plans to support learning objectives.
Special Education Teacher
Moore County Schools
Aberdeen, NC
08.2018 - 12.2022
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Encouraged student empathy of others to build confidence and improve self-image.
- Established and maintained dynamic working relationships with students and parents to support classroom objectives.
- Advocated for needs of the students with disabilities.
- Led students on field trips to enhance educational programs.
- Maintained consistent and timely contact with parents about student behavior and upcoming events.
- Participated in adapted physical education activities with students to encourage overall health and instill positive routines.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
- Developed and maintained individualized skill-appropriate lesson plans to promote and build student confidence.
- Solved student behavioral issues according to building expectations and codes of conduct.
- Collaborated with general education teachers to include students in classroom activities.
- Incorporated interactive visual aids into student lesson plans to support learning objectives.
- Facilitated student operation of augmented communication devices.
- Supported diverse student populations through equitable instructional design and programming.
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Enhanced lessons using Smart Board technology and computers.
- Assisted with classroom observations to identify developmental delays and behavioral issues.
Special Education Teacher
Moore County Public Schools
West End, NC
08.2014 - 08.2018
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Established and maintained dynamic working relationships with students and parents to support classroom objectives.
- Advocated for needs of the students with disabilities.
- Maintained consistent and timely contact with parents about student behavior and upcoming events.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
- Developed and maintained individualized skill-appropriate lesson plans to promote and build student confidence.
- Solved student behavioral issues according to building expectations and codes of conduct.
- Collaborated with general education teachers to include students in classroom activities.
- Incorporated interactive visual aids into student lesson plans to support learning objectives.
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Enhanced lessons using Smart Board technology and computers.
- Assisted with classroom observations to identify developmental delays and behavioral issues.
EC Teacher
Montgomery County Public Schools
Troy, NC
08.2010 - 06.2014
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Encouraged student empathy of others to build confidence and improve self-image.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Maintained consistent and timely contact with parents about student behavior and upcoming events.
- Solved student behavioral issues according to building expectations and codes of conduct.
- Collaborated with general education teachers to include students in classroom activities.
- Teamed with general education teachers to plan and implement curriculum, state and district-wide assessments.
- Developed and maintained individualized skill-appropriate lesson plans to promote and build student confidence.
- Led students on field trips to enhance educational programs.
- Facilitated student operation of augmented communication devices.
- Collaborated with outside agencies providing services for students and families to deliver cohesive support.
- Participated in adapted physical education activities with students to encourage overall health and instill positive routines.
- Incorporated interactive visual aids into student lesson plans to support learning objectives.
- Advocated for needs of the students with disabilities.
- Developed IEP to leverage developmental practices and educational theories to achieve educational objectives.
- Enhanced lessons using Smart Board technology and computers.
- Assisted with classroom observations to identify developmental delays and behavioral issues.
TIMS Coordinator/Property Cost Clerk
Montgomery County Public Schools
Troy, NC
07.2000 - 08.2010
- Determined most efficient modes of transportation and prepared transportation documents.
- Reported maintenance and repair needs for transportation vehicles and equipment.
- Identified and troubleshot logistical issues and delays, communicating issues to managers and customers.
- Communicated with drivers during transit, clearly conveying route updates.
- Monitored fuel consumption and communicated issues and trends to managers at reorder points.
- Reviewed invoice discrepancies to determine items warranting sign-off.
- Monitored daily routes and delivery schedules, tracking dispatches in real-time.
- Prepared and led staff training and instruction.
- Coordinated driver loads and managed dispatch tasks.
Customer Service Representative
Capel Inc. Corporate Office
Troy, NC
01.1992 - 04.1996
- Assisted customers in resolving issues with their accounts or orders.
- Received incoming calls from customers and responded to inquiries about product features and benefits.
- Maintained a professional attitude while providing excellent customer service.
- Performed data entry tasks to keep records up-to-date and accurately entered into the system.
- Identified potential problems and escalated them as needed to ensure resolution.
- Resolved customer complaints in a timely manner by addressing root causes of the issue.
- Developed relationships with customers through friendly interactions over the phone.
- Maintained current knowledge of company products, services, and processes.
- Followed up with customers after calls to ensure satisfaction with service provided.
- Worked closely with other departments to resolve complex customer issues.
- Explored alternative solutions when initial attempts failed to resolve an issue.
- Utilized computer systems such as Microsoft Office Suite for data entry purposes.
- Tracked all customer interactions using internal software applications.
- Assisted team members with difficult calls or queries when required.
- Updated databases with new and modified customer data.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
Education
Bachelor of Science - Special Education Mild/Moderate
East Carolina University
Greenville, NC06.2010
Some College (No Degree) - Education of Individuals With Autism
University of North Carolina At Chapel Hill
Chapel Hill, NCSkills
- Classroom Management
- Progress Evaluations
- Social Skills Development
- Admission, Review and Dismissal Process
- In-Depth Knowledge of Autism
- Head Teacher Support
- Mastery of Corrective Reading; Reading Mastery; Language for Learning; Number Worlds; Unique (for self-contained)
- Behavior Modifications
- Verbal and Nonverbal Communication
- Individual Education Plans IEPs
- Instructional Strategies
- Data Management
- Competent in Smartboard Technology
- Parent Communication
- De-escalation Techniques
- Exceptional customer service
- Training delivery
- Trainer mentoring
- Course material preparation
- Class planning
- Training Needs Analysis
- Online Instruction
References
References available upon request.
Timeline
Virtual Special Education Teacher
Moore County Schools
01.2022 - Current
Special Education Teacher
Moore County Schools
08.2018 - 12.2022
Special Education Teacher
Moore County Public Schools
08.2014 - 08.2018
EC Teacher
Montgomery County Public Schools
08.2010 - 06.2014
TIMS Coordinator/Property Cost Clerk
Montgomery County Public Schools
07.2000 - 08.2010
Customer Service Representative
Capel Inc. Corporate Office
01.1992 - 04.1996
Bachelor of Science - Special Education Mild/Moderate
East Carolina University
Some College (No Degree) - Education of Individuals With Autism
University of North Carolina At Chapel Hill
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