Mary Jo Proietta-Halpern
Syracuse,NY
Summary
Enthusiastic Clinical Director proudly offering over 30 years' experience assigning caseloads, participating in meetings with clinical staff and ensuring that facility policies are observed. An energetic leader with expertise in budget oversight and handling personnel issues. Remaining polished and calm in all types of situations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Clinical Services Director
Farnham Family Services
Oswego, NY
05.1993 - 11.2023
- Developed and implemented clinical policies and procedures to ensure compliance with federal, state, and local regulations.
- Reviewed patient care plans for appropriateness of care and interventions provided.
- Provided direct supervision of clinical staff, including hiring, training, evaluating performance, and initiating disciplinary action when necessary.
- Collaborated with other departments to ensure smooth operations within the organization.
- Conducted regular meetings with clinical staff to discuss patient needs and develop strategies for improving quality of care.
- Monitored patient outcomes to ensure that goals were met in a timely manner.
- Coordinated interdisciplinary team activities to facilitate communication among healthcare professionals.
- Maintained accurate records of all treatments administered to patients in accordance with HIPAA guidelines.
- Assessed staffing needs based on patient census and acuity levels.
- Participated in budgeting process by providing input on resource allocation decisions.
- Analyzed data from patient surveys to identify areas needing improvement in the delivery of services.
- Investigated complaints or incidents involving clinical personnel or patients as needed.
- Provided guidance on ethical issues related to clinical practice.
- Attended professional conferences relevant to clinical services field.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Interviewed applicants and made recommendations for new hires.
- Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
- Introduced new departmental policies and oriented staff to facilitate adoption of changes.
- Engaged with other members of community at local events by answering questions and giving informative presentations.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Education
Master of Science - Social Work
Syracuse University
Syracuse, NY05.1989
Skills
- Clinical Supervision
- Employee Performance Evaluations
- Managing Patient Cases
- Exemplary Communication Skills
- Records Management
- Quality Improvement
- HIPAA
- Effective Communication
- Direct Patient Care
- Patient Records Administration
- Patient Relations
- Clinical Standards
- Clinical Quality Improvement
- Staff Development
- Meeting Participation
- Compliance With Regulatory Guidelines
- Clinical Instruction
Certification
- LCSW-R
- CASAC-advanced
Timeline
Clinical Services Director
Farnham Family Services
05.1993 - 11.2023
Master of Science - Social Work
Syracuse University
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