Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Owner/Human Resources Manager
Alliance Circle Team Dba Express Employment Pros
06.2003 - 06.2023
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained human resources regulatory compliance with local, state and federal laws.
Motivated employees through special events, incentive programs, and constructive feedback.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Motivated employees through special events and incentive programs.
Implemented performance reviews and motivational strategies to elevate HR team results.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Recruited top talent to maximize profitability.
Fostered positive work environment through comprehensive employee relations program.
Structured compensation and benefits according to market conditions and budget demands.
Liaised between multiple business divisions to improve communications.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Distributed employee engagement surveys to identify areas of improvement.
Business Development Manager
Express Employment Professionals
05.2001 - 06.2023
Reached out to potential customers via telephone, email, and in-person inquiries.
Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Built relationships with customers and community to establish long-term business growth.
Prepared sales presentations for clients showing success and credibility of products.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Compiled and analyzed data to determine approaches to improve sales and performance.
Implemented systems and procedures to increase sales.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Customer Service Representative (Temp) at Express Employment Pros. - WV Housing Dev. FundCustomer Service Representative (Temp) at Express Employment Pros. - WV Housing Dev. Fund