MaryJo Smith
Des Moines,IA
Summary
Dedicated professional with over 10 years of experience in administrative services, specializing in records management and data entry. Proven ability to address client inquiries effectively while maintaining high levels of organization and attention to detail. Capable of working independently or collaboratively with minimal supervision, ensuring efficient operations.
Overview
18
18
years of professional experience
Work History
School custodian
Waukee Community School District
Waukee, Iowa
11.2021 - Current
- Maintained cleanliness of classrooms, hallways, and restrooms daily.
- Notified building managers about needed repairs to maintain public safety.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Receptionist
Fidelity Bank
West Des Moines, Iowa
07.2020 - 11.2021
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Certified Nursing Assistant
Kennybrook Nursing Home
Grimes, Iowa
01.2020 - 07.2020
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Documented patient care information accurately and timely.
- Assisted residents with daily activities and personal care needs.
Cashier
Fareway Grocery
Adel, Iowa
11.2019 - 01.2020
- Processed all sales transactions accurately to minimize customer wait times.
- Operated cash register, collecting payments and providing accurate change.
- Maintained cleanliness by wiping down counters and conveyor belt regularly.
Office Clerk
ADM, Mercer, Wells Fargo, USAA
, IA, TX
06.2018 - 11.2019
- Reviewed title and credit bureau reports to accurately input data into databases.
- Calculated loan payoff amounts to ensure precise financial records.
- Worked with outside companies including customers, title companies and internal personnel regarding loans
Office Assistant/Receptionist
Christensen Lumber Company
Fremont, NE
08.2017 - 05.2018
- Facilitated transmission of documents to customers through computer, mail, or facsimile.
- Greeted customers and managed phone inquiries professionally.
Research Remediation Analyst 1
Wells Fargo
West Des Moines, Iowa
09.2007 - 08.2017
- Considered subject matter expert in dispersing checks, managing mailbox and account data analysis
- Trained new personnel in the check request and disbursement process
- Created procedures for check processing with step by step instructions
Education
General Studies
DMACC
IowaSkills
- Data entry
- Microsoft Office
- Document management
- Office administration
- Customer service
- Attention to detail
- Time management
Timeline
School custodian
Waukee Community School District
11.2021 - Current
Receptionist
Fidelity Bank
07.2020 - 11.2021
Certified Nursing Assistant
Kennybrook Nursing Home
01.2020 - 07.2020
Cashier
Fareway Grocery
11.2019 - 01.2020
Office Clerk
ADM, Mercer, Wells Fargo, USAA
06.2018 - 11.2019
Office Assistant/Receptionist
Christensen Lumber Company
08.2017 - 05.2018
Research Remediation Analyst 1
Wells Fargo
09.2007 - 08.2017
General Studies
DMACC