Summary
Overview
Work History
Education
Skills
Certification
Extended Professional Experience
Timeline
Generic

Mary Jo Murphy

Henderson,NV

Summary

Enterprise IT Project Manager with 8+ years of experience leading system integration, cloud migration, and infrastructure deployment projects for Fortune 500 companies. Skilled in Waterfall, Agile, and Scrum methodologies with proven success in delivering projects impacting 500+ staff. Strong expertise in stakeholder engagement, risk management, and executive communication.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Founder & Creative Director

THE DREAM WORK
Henderson, Nevada
01.2023 - Current
  • Managed technical infrastructure from concept to deployment, overseeing DNS management, GitHub for version control, and CMS implementation (WordPress, Elementor) to ensure platform scalability and reliability.
  • Applied Agile and project management methodologies to successfully launch latest content verticals and optimize user experience (UX), laying the foundation for a sustainable product ecosystem.

Senior Project Manager and Scrum Master

BALDWIN RISK PARTNERS
Tampa, Florida
01.2022 - 01.2025
  • Directed the full project lifecycle for complex, multi-system IT integration initiatives, using both Waterfall and Agile methodologies and maintaining a consistent 95% on-time delivery rate.
  • Led first-to-market production releases by coaching cross-functional teams and optimizing development processes, improving overall efficiency by 20% and accelerating time-to-market.
  • Coordinated and synchronized technical and business stakeholders across multiple enterprise teams, effectively communicating project status, goals, and risks to ensure executive alignment and managing expectations.
  • Facilitated all project ceremonies and proactively mitigated complex technical and organizational roadblocks, fostering a transparent and collaborative environment that directly contributed to successful project outcomes.

Project Manager

KNOWINK
St. Louis, Missouri
01.2021 - 01.2022
  • Managed system integration projects with direct impact on Clark County (Las Vegas) Voter Registration systems, demonstrating experience with high-stakes, public-facing, and regulatory environments.
  • Directed the full project lifecycle for complex IT initiatives using both Waterfall and Agile methodologies, delivering multiple system builds and integrations with a consistent 95% on-time delivery rate.
  • Coordinated and synchronized stakeholders across multiple teams, effectively communicating project status, goals, and risks to ensure strict alignment and successful system outcomes.
  • Optimized development and release processes to achieve first-to-market production releases, which improved overall efficiency by 20% and accelerated time-to-market.
  • Facilitated project ceremonies and proactively mitigated complex technical roadblocks, fostering a culture of transparency and collaboration.

Senior Consultant and Enterprise IT Project Manager

NIKE
Beaverton, Oregon
01.2021 - 12.2021
  • Led a cross-functional team for the delivery of a critical, global enterprise platform integration, demonstrating the ability to manage complex technology rollouts on an international scale.
  • Collaborated intensively with executive clients and stakeholders to define meticulous project scopes and technical requirements, resulting in a 25% increase in project clarity and efficiency.
  • Designed, executed, and presented conclusions from complex project evaluations, maintaining 100% client satisfaction and consistently improving project outcomes by 15%.
  • Designed technical solutions to meet demanding client needs and executed complex projects, ensuring delivery aligned precisely with strategic business goals.

Enterprise IT Project Manager and Scrum Master

HUMANA
Louisville, Kentucky
01.2020 - 01.2021
  • Directed end-to-end project lifecycles for complex, enterprise IT initiatives leveraging both Waterfall and Agile methodologies, consistently delivering multiple system builds and integrations with a 95% on-time rate.
  • Spearheaded Agile transformations by coaching and mentoring teams, implementing new workflows that boosted productivity by 30%.
  • Led cross-functional teams to achieve first-to-market production releases, optimizing development processes to improve efficiency by 20% and accelerate time-to-market.
  • Effectively coordinated executive-level stakeholders across multiple teams, ensuring clear communication of project status, goals, and risks to maintain alignment.

Project Manager

THE STANDARD
Portland, Oregon
01.2019 - 01.2020
  • Directed high-stakes enterprise projects to develop secure solutions for protecting confidential data and systems, achieving a 100% success rate for all system deliveries, and ensuring regulatory compliance.
  • Oversaw budget management and project progress for multiple simultaneous initiatives, effectively controlling costs and resources across the portfolio.
  • Optimized team workflows and mitigated project roadblocks by providing a clear path to completion, which reduced overall project delivery time by 15%.

IT Project Manager

U.S. BANK
Portland, Oregon
01.2019 - 12.2019
  • Led the development and delivery of a self-service mobile website, coordinating IT developers and UI designers to ensure the product met both demanding functional and non-functional requirements.
  • Drove project completion by organizing and tracking complex development tasks, boosting task completion rates by 25% through rigorous oversight.
  • Enhanced efficiency and cost-effectiveness by creating detailed project plans, resource allocations, and financial forecasts, resulting in a 10% reduction in overall project costs.
  • Strengthened project oversight by providing regular, detailed status reports and proactively identifying risks, successfully decreasing overall project risk by 15%.

IT Project Manager

SHIELD HEALTHCARE
Valencia, California
01.2016 - 01.2019
  • Orchestrated high-stakes platform integrations and system upgrades in collaboration with internal developers and external vendors, successfully improving overall system efficiency by 25%.
  • Led multi-functional IT projects from inception to completion, streamlining delivery processes to enhance overall project performance by 20%.
  • Spearheaded a major CRM upgrade to Salesforce, partnering closely with the implementation team on design and development to accelerate project delivery and deployment by 20%.
  • Championed team productivity by upgrading project management tools and cultivating a productive work environment, resulting in a 30% increase in team output.

Project Manager

Farmers Insurance
01.2013 - 01.2016

Project Manager

Amgen
01.2011 - 01.2013

Quality Manager/Project Manager

Pfizer
01.2000 - 01.2010

Education

Bachelor of Arts - Graphic Design

The Art Institute of Pittsburgh
01.2012

Associate of Science - Business Management

Albertus Magnus College
01.2005

Skills

  • Project Management
  • Agile
  • Scrum
  • Waterfall
  • Kanban
  • SDLC
  • Jira
  • Confluence
  • MS Project
  • Salesforce
  • GitHub
  • CMS
  • API Integration
  • Cloud Platforms (Azure, Google Cloud)
  • Data Analytics (Tableau, Google Analytics)
  • DNS Management
  • UI/UX Oversight
  • Risk Management
  • Change Management
  • Stakeholder Engagement

Certification

  • IBM Generative AI for Applications, 2025
  • IBM Applied AI & Machine Learning, 2025
  • Certified Risk Management Professional, 2019
  • Certified Scrum Master, 2019
  • Six Sigma Yellow Belt, 2013

Extended Professional Experience

  • Farmers Insurance, Project Manager, 01/2013, 12/2016
  • Amgen, Project Manager, 01/2011, 12/2013
  • Pfizer, Quality Manager/Project Manager, 01/2000, 12/2010

Timeline

Founder & Creative Director

THE DREAM WORK
01.2023 - Current

Senior Project Manager and Scrum Master

BALDWIN RISK PARTNERS
01.2022 - 01.2025

Project Manager

KNOWINK
01.2021 - 01.2022

Senior Consultant and Enterprise IT Project Manager

NIKE
01.2021 - 12.2021

Enterprise IT Project Manager and Scrum Master

HUMANA
01.2020 - 01.2021

Project Manager

THE STANDARD
01.2019 - 01.2020

IT Project Manager

U.S. BANK
01.2019 - 12.2019

IT Project Manager

SHIELD HEALTHCARE
01.2016 - 01.2019

Project Manager

Farmers Insurance
01.2013 - 01.2016

Project Manager

Amgen
01.2011 - 01.2013

Quality Manager/Project Manager

Pfizer
01.2000 - 01.2010

Bachelor of Arts - Graphic Design

The Art Institute of Pittsburgh

Associate of Science - Business Management

Albertus Magnus College
Mary Jo Murphy