Experienced in screening people and belongings. Have a firm grasp of security procedures and standards. Proficient in conducting close personal searches as well as using tools such as security wands and X-ray baggage scanner.
Overview
11
11
years of professional experience
Work History
Transportation Security Officer
TSA
12.2019 - Current
Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Performed pat-downs to look for unauthorized materials and weapons.
Dialysis Technician
Fresenius Medical Care NA
03.2019 - 12.2019
Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
Set up and operated dialysis machines for patients receiving treatment for kidney failure.
Cleaned and connected fistulas, grafts and catheters to prevent infection.
Maintained a clean and safe environment through diligent adherence to infection control protocols.
Transportation Security Officer
TSA
01.2018 - 03.2019
Customer Service Representative
Comcast
11.2013 - 08.2017
Offered advice and assistance to customers, paying attention to special needs or wants.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Educated customers about billing, payment processing and support policies and procedures.