Mary Joyce Adaoag
Food Safety Quality Assurance Technician
507 CR 4314, Dekalb ,TX
Summary
Successful at strengthening quality controls and systematically updating production to meet dynamic industry and regulatory conditions. Knowledgeable about maintaining records, updating logs and organizing workloads to maximize efficiency and accuracy. Highly productive, proactive and exacting in upholding requirements.
Methodical Food Safety Quality Assurance Technician bringing 3 years of experience in maintaining and enhancing quality assurance for food products. Well-versed in efficiently uncovering and correcting issues. Desire to apply knowledge and abilities to dynamic, growth-oriented position.
Overview
9
9
years of professional experience
Work History
Quality Assurance Food Safety Technician
JBS Pilgrims
12.2019 - Current
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
- Increased efficiency in the laboratory by streamlining testing procedures, reducing turnaround time for results.
- Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.
Prep Line Cook
Jalopeno Tree Mexican Restaurant
06.2018 - 12.2019
- Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area.
- Streamlined kitchen operations for improved efficiency through effective time management and organization skills.
- Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.
- Increased customer satisfaction by consistently delivering visually appealing and delicious dishes.
- Reduced food waste through careful inventory management, storage, and rotation practices.
- Assisted in menu development by suggesting innovative recipes based on seasonal ingredients and market trends.
- Maintained a safe working environment by following food safety guidelines and proper equipment usage.
- Contributed to positive team morale with strong communication skills and a collaborative attitude during busy shifts.
Front Line Cook
IHOP LLC
03.2019 - 09.2019
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
- Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.
Dollar Tree
Dollar Tree LLC
07.2017 - 01.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
General Clerk Retail Bakery Department
Safeway Inc
11.2014 - 06.2017
- Enhanced customer satisfaction by maintaining a well-organized and visually appealing merchandise display.
- Streamlined product management with efficient stocking, rotation, and labeling procedures.
- Boosted sales through expert knowledge of current trends and the ability to assist customers in making informed purchasing decisions.
- Reduced inventory loss by conducting regular audits and implementing effective theft prevention measures.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Increased order accuracy by diligently checking items against packing lists and invoices.
- Enhanced customer satisfaction with timely order fulfillment and accurate product selection.
- Maintained a clean and safe work environment by adhering to safety procedures and proper equipment usage.
- Reduced order processing time by collaborating with team members to prioritize tasks and share responsibilities.
- Contributed to inventory management by accurately counting stock and updating digital records.
- Assisted supervisors in identifying discrepancies in inventory counts to ensure accurate stock levels.
- Communicated effectively with coworkers, providing clear instructions on task priorities and updates on progress.
- Demonstrated flexibility in adapting to various shift schedules, ensuring consistent coverage during peak hours of operation.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
- Assisted in the development of new menu items, contributing to an expanded product offering that attracted new customers.
Education
Associate of Arts - Elementary School Teaching
North East Texas Community College
Mount Pleasant Texas 12.2018
Associate of Arts - Elementary School Teaching
Chandler Gilbert Community College
Chandler, AZ01.2015
Skills
- Quality Control Analysis
- Environmental Monitoring
- Chemical Handling
- Sanitation Procedures
- Product Inspection
- Laboratory Testing
- Incident Investigation
- Sampling Techniques
- Corrective Action Implementation
- Food Safety Expertise
- Quality Control Management
- Payment Collection
- Cash Register Operation
- Customer Service
- Customer Assistance
- Quality Assurance
- Display Maintenance
- Stock Rotation
- Contamination Prevention
- Sanitation
- Ingredients Measuring
- Food Presentation
- Supply Restocking
Timeline
Quality Assurance Food Safety Technician
JBS Pilgrims
12.2019 - Current
Front Line Cook
IHOP LLC
03.2019 - 09.2019
Prep Line Cook
Jalopeno Tree Mexican Restaurant
06.2018 - 12.2019
Dollar Tree
Dollar Tree LLC
07.2017 - 01.2018
General Clerk Retail Bakery Department
Safeway Inc
11.2014 - 06.2017
Associate of Arts - Elementary School Teaching
North East Texas Community College
Associate of Arts - Elementary School Teaching
Chandler Gilbert Community College
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