Mary (Kate) Bates
Garrettsville
Summary
RN Case Manager with expertise in chronic disease management and compassionate patient care at Insight of Ohio. Offering information in reducing hospital readmissions through effective case coordination and education. Skilled in HIPAA compliance and clinical assessment, fostering collaborative healthcare environments that enhance patient outcomes and satisfaction.
Effective understanding of Utilization Review with use of InterQual, focusing on GMLOS, handling of inpatient denial cases with the scheduling of Peer to Peers vs focusing on the discharge of patient if appropriate and stable.
Collaborate with Interdisciplinary Teams in effective care management and discharge planning with careful consideration of patient's health and safety.
During my 13 yrs of Case Mgmt/UR, I was one of the top 2 RN's to train incoming staff members.
Before transferring into to the Case Mgmt/UR Dept Oct 2012, I worked in the Intensive Care Unit for 12yrs, Sept 2000-Oct 2012. I was a strong leader in the department, frequently training new employees and mentoring nursing students and nurse techs. Doctors trusted me in caring for their patients. Some doctors requested specific nurses to care for their new post-op pts, and I was one of the nurses frequently chosen by the neuro-surgeon and vascular surgeon to care for those two types of services.
Overview
25
25
years of professional experience
Work History
RN Case Manager/Utilization Review Nurse
Insight of Ohio-Trumbull
09.2000 - Current
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
- Developed strong relationships with patients and their families, providing support and education on health management.
RN, ICU
Trumbull Memorial Hospital (now Insight of Ohio)
09.2000 - 10.2012
- Provided targeted care and treatment to ICU Medical and Surgical patients.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Administered medications and treatments as ordered by physician.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Implemented infection control measures to minimize risk of cross-contamination among critically ill patients.
Education
Bachelor of Science - Nursing
Kent State University
Kent, OH06-1999
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Care coordination
- Utilization review
- Clinical assessment
- Community resources
- Medication management
- Palliative care
- Case management
- Critical thinking
- Compassionate and caring
Timeline
RN Case Manager/Utilization Review Nurse
Insight of Ohio-Trumbull
09.2000 - Current
RN, ICU
Trumbull Memorial Hospital (now Insight of Ohio)
09.2000 - 10.2012
Bachelor of Science - Nursing
Kent State University
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