Mary Kate Phillips
Springer Opera House
Suwanee,GA
4
years of professional experience
Detail-oriented individual with experience in theater arts and customer service. Skilled in problem-solving and collaboration, contributing to event success and guest satisfaction. Eager to leverage these strengths in a dynamic environment.
Reliable and proactive professional with a strong focus on customer service and teamwork. Proven ability to contribute to successful events while maintaining organizational standards.
Work History
Intern - Costume Shop
3 Months- Contributed to show success by ensuring all costumes were complete; repaired costumes when needed.
- Managed costume and prop inventory.
- Contributed to setup and breakdown of events, demonstrating strong teamwork and reliability.
- Shadowed experienced staff to learn operational processes and best practices in theater management.
- Collaborated with team members to maintain cleanliness and organization of performance spaces.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Theater Crew Member
3 Months- Provided support in maintaining cleanliness and organization of theater spaces.
- Handled customer inquiries and resolved issues to enhance guest satisfaction.
- Monitored inventory levels of concessions and assisted with restocking as needed.
- Maintained safety protocols while performing tasks in high-traffic areas.
- Collaborated with team members to facilitate smooth operations during busy show times.
Sales Associate
3 Months- Assisted customers in product selection to enhance shopping experience.
- Maintained organized and visually appealing merchandise displays.
- Processed transactions efficiently using point-of-sale systems.
- Provided knowledgeable support on LEGO products and promotions.
- Managed inventory levels, ensuring stock availability for customers.
- Collaborated with team members to achieve sales goals consistently.
- Engaged with children and families, fostering a welcoming environment.
- Participated in training sessions to improve product knowledge and customer service skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
8 Months- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
- Actively engaged with guests demonstrating genuine enthusiasm for the store brand.
- Created a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
Education
Bachelor of Science - Theater Arts
- Hope Scholarship Recipient
- 3.82 GPA
- Graduated Summa Cum Laude
High School Diploma
- Honor Graduate
- College Prep
Skills
Teamwork and collaboration
Quick learner
Fast learner
Problem-solving
Timeline
Intern - Costume Shop
Springer Opera House
01.2026 - 04.2026Read More
Theater Crew Member
AMC Theatres
05.2025 - 08.2025Read More
Sales Associate
LEGO Store
05.2023 - 08.2023Read More
Sales Associate
Build-A-Bear
12.2021 - 08.2022Read More
Columbus State University
Bachelor of Science from Theater Arts
Read More
Peachtree Ridge High School
High School Diploma
Read More