Mary Kate Register
Panama City Beach,FL
Summary
With a deep-rooted passion for helping seniors, I have been inspired by my parents, who have owned Comfort Keepers Home Healthcare for nearly 18 years. Through their dedication, I discovered my own calling in this field. While I possess a proven track record in sales, my true motivation lies in making a positive impact on the lives of others.
I have successfully trained and hired over 70 employees, but my favorite aspect of my role is being the solution that families seek during some of the toughest times in their lives. My passion for seniors drives my success in sales, as I genuinely care about providing high-quality care. Growing up in a family committed to excellence in healthcare has fueled my desire to continue that legacy, ensuring seniors receive the compassionate support they deserve while also striving for perfection in the workplace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Activities Director
Somerby Santa Rosa
07.2025 - Current
- Collaborated with staff to schedule monthly events, ensuring diverse offerings for all resident interests.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
- Assisted in coordinating transportation logistics for off-site activities, promoting accessibility and involvement.
- Developed activity materials and resources, streamlining preparation processes for various programs.
- Monitored resident feedback to improve future events, fostering a responsive and inclusive environment.
HR Manager
Comfort Keepers Home Care
06.2024 - Current
- Maintained accurate HR records and reports, ensuring data integrity for decision-making purposes.
- Oversees payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
VP of Sales and Business Development
Comfort Keepers Home Care
05.2021 - 05.2024
- Achieved the highest gross sales in the company's history, demonstrating exceptional sales acumen and strategic market positioning.
- Developed and executed strategic sales initiatives to increase market share in home care services.
- Established relationships with key stakeholders, fostering partnerships that supported organizational growth objectives.
- Led training programs for sales teams, enhancing product knowledge and improving overall performance.
- Implemented CRM systems to track client interactions and streamline the sales pipeline process effectively.
- Delivered presentations at industry conferences showcasing company capabilities while generating interest in our offerings among prospective clients/partners alike attending such events held.
- Increased client satisfaction levels by establishing strong communication channels and addressing concerns promptly.
- Collaborated consistently with Hospice of South Georgia to better ensure the care of our seniors.
Pro Shop Manager
Lane Creek Country Club
05.2017 - 11.2017
- Managed daily operations of pro shop, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service standards and sales techniques.
- Developed promotional strategies to enhance merchandise visibility and increase sales revenue.
- Oversaw scheduling and staffing to align resources with peak customer demand periods.
Care Coordinator
Comfort Keepers Home Care
06.2016 - 06.2017
- Coordinated patient care plans to enhance quality of service and support health outcomes.
- Collaborated with multidisciplinary teams to streamline communication and improve patient experience.
- Managed scheduling and follow-up for appointments, ensuring timely access to services.
- Implemented workflow improvements that increased efficiency in patient intake processes.
- Analyzed patient feedback data to identify trends and drive enhancements in service delivery.
Education
Bachelor of Science - Human Development And Family Sciences
University of Georgia
GA05-2021
Skills
- Sales process optimization
- CRM proficiency
- Revenue growth
- Territory management
- Industry networking
- Competitive intelligence
- Client relationship building
- Sales presentations
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Reliability
Accomplishments
While at Comfort Keepers, I achieved the highest closing rate while ensuring that clients remained with us until the end of their care journey. This accomplishment highlights my dedication to building strong relationships with families and providing compassionate support. Additionally, I collaborated closely with hospice services to ensure a seamless transition and continuity of care, demonstrating my commitment to enhancing the quality of life for our clients during their most challenging times.
Certification
- CNA - Certified Nursing Assistant Program
- PCA
Timeline
Activities Director
Somerby Santa Rosa
07.2025 - Current
HR Manager
Comfort Keepers Home Care
06.2024 - Current
VP of Sales and Business Development
Comfort Keepers Home Care
05.2021 - 05.2024
Pro Shop Manager
Lane Creek Country Club
05.2017 - 11.2017
Care Coordinator
Comfort Keepers Home Care
06.2016 - 06.2017
Bachelor of Science - Human Development And Family Sciences
University of Georgia