Mary Kate Scalzulli
Norwell,MA
Overview
3
3
years of professional experience
Work History
Support Staff Member
Newport Restaurant Group
Newport, RI
03.2021 - Current
- Attended training sessions to stay updated on procedures and services.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Maintained detailed knowledge of company products and services to provide comprehensive support.
- Followed procedures for safe food preparation, assembly and presentation.
Work Study Student
Salve Regina University
Newport, RI
11.2020 - 05.2021
- Maintained a safe and clean environment during the Covid-19 Pandemic.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
Education
Bachelor of Arts - Psychology, Minor in Studio Art
Salve Regina University
Newport, RI05.2023
Skills
- Hospitality Service Expertise
- Effective Multitasking
- Customer Needs Assessments
- Customer Interaction
Timeline
Support Staff Member
Newport Restaurant Group
03.2021 - Current
Work Study Student
Salve Regina University
11.2020 - 05.2021
Bachelor of Arts - Psychology, Minor in Studio Art
Salve Regina University