Mary Kate Steiner
Marshfield,MA
Summary
Dynamic professional with a proven track record at Haddads Ocean Cafe, excelling in team collaboration and efficient cleaning practices. Successfully developed training programs that enhanced service quality and fostered a positive work environment. Committed to eco-friendly practices, ensuring operational excellence and customer satisfaction in fast-paced settings.
Overview
20
20
years of professional experience
Work History
Cleaning Assistant
Colleens Cleaning Service
11.2023 - 02.2026
- Maintained cleanliness and organization of residential and commercial spaces.
- Operated cleaning equipment, ensuring proper use and maintenance of tools.
- Assisted in training new team members on cleaning protocols and safety measures.
- Conducted thorough inspections to ensure quality of cleaning services provided.
- Developed efficient cleaning schedules to optimize workflow and productivity.
Manager
Haddads Ocean Cafe
04.2006 - 10.2023
- Oversaw daily operations, ensuring efficient service and customer satisfaction.
- Developed training programs to enhance team performance and service quality.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Coordinated scheduling to ensure adequate staffing during peak hours.
- Analyzed customer feedback to identify areas for improvement in menu offerings.
- Fostered a positive work environment through effective communication and team-building activities.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
Team collaboration
Eco-friendly practices
Efficient cleaning
Timeline
Cleaning Assistant
Colleens Cleaning Service
11.2023 - 02.2026
Manager
Haddads Ocean Cafe
04.2006 - 10.2023