Account Manager with over 6 years of experience in SaaS and retail sales, specializing in enterprise client relationship management and strategic growth initiatives. Demonstrated success in building relationships with C-suite executives, implementing data-driven strategies, and achieving revenue and retention targets. Expertise in onboarding, negotiation, and portfolio expansion through industry insights and proactive engagement. Committed to enhancing customer success, driving solutions adoption, and ensuring sustainable business outcomes.
- Owned relationships with Fortune 500 accounts including Chevron and ConocoPhillips; conducted QBRs and platform demos.
- Closed new business opportunities through consultative sales and client-focused SaaS solutions.
- Delivered executive-level presentations and tailored solutions aligned to client logistics and compliance needs.
- Collaborated with internal stakeholders to deliver seamless onboarding and support during sales-to-implementation handoff.
- Led enterprise onboarding for large-scale clients managing 900+ subcontractors, emphasizing operational compliance.
- Performed high-volume data analysis to optimize reporting processes and uncover business insights.
- Successfully identified and closed 25+ cross-sell opportunities in existing mid-market and enterprise accounts.
- Supported the sales team in pre-sales research and strategy for industry-specific campaigns.
Enterprise Account Management & Retention
Strategic Relationship Building (C-Suite)
Salesforce & CRM Platforms
Data Analysis & Reporting
Cross-Functional Team Leadership
Excellent Communication & Presentation Skills