Mary Katherine New
Charleston,SC
Summary
Detail-oriented professional with comprehensive background in strategic event planning and execution. Known for delivering impactful solutions that align with business goals and foster team collaboration. Highly adaptable and reliable, skilled in critical analysis and innovative problem-solving to meet evolving organizational needs.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Senior Customer Advocacy Strategist
DXC Technology
Charleston, SC
10.2023 - Current
- Event coordination — Supported cross‑functional alignment across content, logistics, design, and communications while managing on-site operations, vendor coordination, attendee flow, and real‑time issue resolution to ensure flawless event execution.
- Community globalization initiative — Owned the initiative to audit all current ISB customer community programs to ensure global consistency and effective delivery. The audit established clear ownership, a standardized meeting cadence, and repeatable processes to strengthen ongoing customer engagement.
- Mobile app development — Designed the event mobile app in partnership with Creative Services and implemented content to align with event programming, sponsor visibility, product announcements, FAQs, and logistics, creating a seamless resource for attendees.
- Community data ownership & reporting — Owned and managed customer community event data, organizing, analyzing, and reporting insights to key stakeholders to support informed decision‑making and program effectiveness.
Intern
Island Brands USA
Charleston, SC
06.2022 - 08.2022
- Brand collaboration planning — Engaged with 50+ partner brands to coordinate fall photoshoots and collaboration opportunities.
- In‑store activation support — Arranged in‑store sampling programs and marketing activations in partnership with a third‑party agency.
- Purchase order coordination — Pulled purchase order quotes and supported transportation scheduling.
- Logistics reporting — Updated logistics schedules and produced weekly shipment reports to support operational visibility.
Intern
Hospital Corporation of America
Charleston, SC
06.2021 - 08.2021
- Supplier data analysis — Analyzed supplier performance using Excel, SMART Procurement, and Power BI, presenting findings to supply chain leadership.
- Executive shadowing — Shadowed meetings and calls with the CEO and supply chain leaders to gain insight into enterprise‑level operations.
- Warehouse operations — Picked, packed, organized, and stocked supplies across the warehouse and hospital to support daily operations.
- Process & systems learning — Observed warehouse workflows and learned internal software systems used for supply preparation and delivery.
Education
Bachelor of Science - Business Administration
University of Tennessee
Knoxville, TN05.2023
Skills
- Event coordination
- Detail‑driven execution
- Data analysis
- Vendor & budget management
- Strategic planning
- Social media marketing
- Teamwork and collaboration
- Attention to detail
- Organizational skills
- Microsoft Office Suite proficiency
Certification
INSIDE LVMH CERTIFICATE | 2025 | Creation & Branding, Retail & Client Experience
Timeline
Senior Customer Advocacy Strategist
DXC Technology
10.2023 - Current
Intern
Island Brands USA
06.2022 - 08.2022
Intern
Hospital Corporation of America
06.2021 - 08.2021
Bachelor of Science - Business Administration
University of Tennessee