Summary
Overview
Work History
Education
Skills
Timeline
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Mary Katherine Carrick

Fairhope ,AL

Summary

Versatile Congressional Intern professionally communicating with constituents about federal issues and local events. Adept at attending hearings and providing briefings. Goal oriented with the ability to complete any task given by a superior, including research in areas such as budgeting and policy. A customer focused sales representative with an insightful understanding of retail dynamics and customer service standards. Reliable, on-time, and goal oriented in maximizing sales and continuously going above standards. Expansive knowledge of retail software and other point of sales systems with an eagerness to learn the unfamiliar.

Overview

4
4
years of professional experience

Work History

Congressional Intern

United States House of Representatives
Washington, DC
06.2023 - 07.2023
  • Managed incoming calls and recorded constituent opinion and issues via telephone.
  • Oversaw all guests coming into the front office.
  • Guided and provided knowledge of the US capitol through constituent tours.
  • Assigned casework and other matters to the district office (included passports, citizenship, Veteran Affairs, etc.).
  • Drafted memos, hearing briefs, excel spreadsheets, and other actions assigned by the director of operations and legislative team.
  • Assisted in conducting research on various topics related to legislation and policy issues.
  • Compiled data from multiple sources into a comprehensive report format.

Student Assistant

Tide Pride Ticket Office
Tuscaloosa , AL
08.2022 - 05.2023
  • Assisted students with general inquiries and provided guidance to help them navigate the university's resources.
  • Processed invoices for payment in accordance with university procedures.
  • Provided technical assistance with computer ticket software problems encountered by staff or students.
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Performed cash handling duties at sporting events.
  • Represented the university in ticket offices for football, men's, basketball, women's basketball, baseball, gymnastics, and softball.

Sales Representative

7South
Fairhope , AL
07.2019 - 05.2021
  • Additional November-December 2021-2023.
  • Greeted guests and provided excellent customer service to new and returning customers.
  • Became acquainted with multiple POS systems (shopify, square, clover).
  • Managed new inventory and adjusted stock accordingly.
  • Oversaw outgoing online orders and coordinated shipping to major shipping networks (UPS, USPS, FedEx).
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained records related to sales for store management.

Education

Bachelor of Arts - Political Science

The University of Alabama
Tuscaloosa, AL
08.2024

High School Diploma -

Fairhope High School
Fairhope, AL
05.2021

Skills

  • Social Media Marketing
  • Legislative Writing Experience
  • Legislative Research
  • Written and Interpersonal Communication
  • Customer Service
  • Product Merchandising
  • Point of Sale Systems
  • Microsoft Excel
  • Problem Solving
  • Critical Thinking
  • Research
  • Interpersonal Awareness
  • Ability to Work in a Group

Timeline

Congressional Intern

United States House of Representatives
06.2023 - 07.2023

Student Assistant

Tide Pride Ticket Office
08.2022 - 05.2023

Sales Representative

7South
07.2019 - 05.2021

Bachelor of Arts - Political Science

The University of Alabama

High School Diploma -

Fairhope High School
Mary Katherine Carrick