Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Server

Mary Kathryn Cone

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

14
14
years of professional experience

Work History

Server

Cava
04.2024 - 03.2025
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

ROI Specialists

ChartPro
03.2020 - 03.2024
  • Reduced errors in released records by thoroughly reviewing documentation before submission.
  • Promoted patient privacy rights by educating staff members on best practices for handling sensitive information appropriately during the release process.
  • Decreased turnaround time for record requests by prioritizing tasks and utilizing organizational skills.
  • Completed certifications and notarization of documents for court and legal purposes.
  • Conducted audits on released records periodically for quality assurance purposes, identifying areas for improvement or increased compliance measures as necessary.
  • Navigated within patient records to locate requested documentation, successfully completing over 100 requests per day.

Administrative Assistant

Dr. Terry A. Cone
01.2011 - 02.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Education

Certificate - Massage Therapy

Miller-Motte Technical College
Columbus, GA
05-2016

High School Diploma -

Harris County High School
Hamilton Georgia
05-2010

Skills

Self-awareness

Attention to detail

Customer assistance

Work ethic and integrity

Cash handling

Cleaning and sanitizing

Medical billing management

Patient confidentiality maintenance

HIPAA regulations

Electronic health records

Office administration

Medical office software proficiency

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Timeline

Server

Cava
04.2024 - 03.2025

ROI Specialists

ChartPro
03.2020 - 03.2024

Administrative Assistant

Dr. Terry A. Cone
01.2011 - 02.2020

Certificate - Massage Therapy

Miller-Motte Technical College

High School Diploma -

Harris County High School

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