Summary
Overview
Work History
Education
Skills
References
Timeline
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Mary Kay Neflas

Culver City,CA

Summary

Highly organized and detailed-oriented administrative professional with extensive experience in property management support, tenant relations, and office administration. Proven ability to manage tenant service requests, vendor coordination, and financial documentation with accuracy. Ready to grow efficiency by applying diverse experience and vast real estate knowledge.

Overview

17
17
years of professional experience

Work History

Executive Assistant

Vera Language Services LLC
Los Angeles, CA
08.2023 - Current
  • Oversee billing operations, achieving a measurable boost in accuracy and efficiency.
  • Implement and maintain QuickBooks billing procedures, reducing errors significantly.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
  • Conduct audits to ensure billing compliance and identify discrepancies.
  • Collaborate with teams to resolve billing issues and enhance processes.
  • Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.

Accounting Assistant

UCLA - Anderson School Of Management
Westwood, CA
10.2022 - 06.2023
  • Managed travel and other expense reports in Concur, verifying details and filing documentation.
  • Gained proficiency in document handling and maintaining confidentiality.
  • Developed strong organizational skills while managing various administrative tasks.
  • Collaborated with a diverse team to ensure the smooth execution of tasks and projects.
  • Enhanced problem-solving abilities and learned to work efficiently under pressure.

Leasing Coordinator

Unibail-Rodamco-Westfield
Century City, CA
02.2008 - 03.2023
  • Drafted, reviewed, and interpreted lease agreements to ensure accuracy and compliance with legal standards.
  • Calculated and verified tenant charges, including Common Area Maintenance (CAM), real estate taxes, and marketing fees.
  • Facilitated effective communication between tenants and property managers, resolving leasing issues.
  • Collaborated with teams to complete a $1 billion Century City redevelopment on time and within budget.
  • Coordinated schedules, meetings, and travel for executives, ensuring seamless operations.
  • Utilized Salesforce to generate high-quality results, enhancing team efficiency.
  • Provided training to new staff, fostering team expertise in leasing protocols.
  • Managed letter of intents and brokers commission agreements, ensuring documents are processed in a timely matter.

Education

Bachelor of Science - Business Administration And Management

California State University - Northridge
Northridge, CA
06-2007

Skills

  • Administrative Support & Office Management
  • Strong Verbal & Written Communication Skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Invoice Processing & Budgeting
  • Meticulous attention to detail
  • Project Management

References

References available upon request.

Timeline

Executive Assistant

Vera Language Services LLC
08.2023 - Current

Accounting Assistant

UCLA - Anderson School Of Management
10.2022 - 06.2023

Leasing Coordinator

Unibail-Rodamco-Westfield
02.2008 - 03.2023

Bachelor of Science - Business Administration And Management

California State University - Northridge
Mary Kay Neflas