Overview
Work History
Education
Skills
Timeline
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Mary Kay O’Bryan

Lebanon,OH

Overview

17
17
years of professional experience

Work History

Admissions Coordinator

Vitas Healthcare
10.2014 - 01.2025
  • Responsible for setting up visits for patients' admission to hospice care
  • Building relationships with case management departments in hospitals, doctor offices and skilled facilities to result in referrals for hospice
  • Working closely with sales reps and admission nurses to smoothly expedite admission visits
  • Communicate with patients and families about hospice care, setting up visits and explaining paperwork

Customer Service Representative – On Call Center

American Nursing Care
07.2011 - 10.2014
  • Providing assistance to patients, hospitals and medical personnel
  • Responsible for setting up in home skilled nursing services
  • Scheduling home health aides in the event of a call off
  • Connecting patient to nurse for medical issues

Staffing and Scheduling Coordinator

Right At Home, Inc.
10.2007 - 04.2010
  • Hired certified nurses’ aides as caregivers and placed them in homes and facilities
  • Interviewed, tested, and presented an orientation for new employees
  • Scheduled caregivers for in-home and facility care
  • Personally communicated with clients and their families to appropriately address their needs

Education

B.B.A. - Marketing

University of Cincinnati
06.1981

Skills

  • Strong organization
  • Data verification
  • Client relations
  • Medical admissions processes
  • Records maintenance

Timeline

Admissions Coordinator

Vitas Healthcare
10.2014 - 01.2025

Customer Service Representative – On Call Center

American Nursing Care
07.2011 - 10.2014

Staffing and Scheduling Coordinator

Right At Home, Inc.
10.2007 - 04.2010

B.B.A. - Marketing

University of Cincinnati

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Mary Kay O’Bryan