Mary Kay O’Bryan
Lebanon,OH
Overview
17
17
years of professional experience
Work History
Admissions Coordinator
Vitas Healthcare
10.2014 - 01.2025
- Responsible for setting up visits for patients' admission to hospice care
- Building relationships with case management departments in hospitals, doctor offices and skilled facilities to result in referrals for hospice
- Working closely with sales reps and admission nurses to smoothly expedite admission visits
- Communicate with patients and families about hospice care, setting up visits and explaining paperwork
Customer Service Representative – On Call Center
American Nursing Care
07.2011 - 10.2014
- Providing assistance to patients, hospitals and medical personnel
- Responsible for setting up in home skilled nursing services
- Scheduling home health aides in the event of a call off
- Connecting patient to nurse for medical issues
Staffing and Scheduling Coordinator
Right At Home, Inc.
10.2007 - 04.2010
- Hired certified nurses’ aides as caregivers and placed them in homes and facilities
- Interviewed, tested, and presented an orientation for new employees
- Scheduled caregivers for in-home and facility care
- Personally communicated with clients and their families to appropriately address their needs
Education
B.B.A. - Marketing
University of Cincinnati
06.1981
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Records maintenance
Timeline
Admissions Coordinator
Vitas Healthcare
10.2014 - 01.2025
Customer Service Representative – On Call Center
American Nursing Care
07.2011 - 10.2014
Staffing and Scheduling Coordinator
Right At Home, Inc.
10.2007 - 04.2010
B.B.A. - Marketing
University of Cincinnati