Mary Lauren Malone
Ooltewah,TN
Overview
9
9
years of professional experience
Work History
Logistics Administrator
Maksteel
02.2023 - 07.2024
- Dispatched truck drivers
- Payroll
- Searched for outside carriers to cover loads that we were not able to do on in house trucks
- Maintained detailed records of shipments, tracking progress from order placement to final delivery.
- Reduced shipping costs through strategic carrier negotiations and route optimization.
- Coordinated transportation schedules, ensuring timely deliveries and customer satisfaction.
- Supervised logistics functions and operations.
Dispatch Manager
Fast Fleet Road Service
10.2020 - 02.2023
- Promoted safety culture among drivers
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
Dispatcher
Ault Towing
01.2016 - 03.2020
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
GED -
Cumberland County High School
Crossville, TN2010
Skills
- Logistics Analysis
- Transportation Planning
- Warehouse Management
- Demand forecasting
Timeline
Logistics Administrator
Maksteel
02.2023 - 07.2024
Dispatch Manager
Fast Fleet Road Service
10.2020 - 02.2023
Dispatcher
Ault Towing
01.2016 - 03.2020
GED -
Cumberland County High School