Mary Lee McDonald
Murfreesboro,TN
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
23
23
years of professional experience
Work History
Owner
One Call Plumbing
12.2006 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Manager
Linens 'n Things
01.2007 - 12.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Manager
Walmart
04.2001 - 12.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Education
Bachelor of Science - Biology, Psychology, Chemistry
Middle Tennessee State University
Murfreesboro, TN12.1996
Skills
- Labor Relations
- Regulatory Compliance
- Administrative Oversight
- Business Management
- Budget Administration
- Quality Management Systems
- Sales Leadership
Timeline
Manager
Linens 'n Things
01.2007 - 12.2013
Owner
One Call Plumbing
12.2006 - Current
Manager
Walmart
04.2001 - 12.2006
Bachelor of Science - Biology, Psychology, Chemistry
Middle Tennessee State University
Similar Profiles
Makenzie TheyeMakenzie Theye
Accounting Assistant at One Call PlumbingAccounting Assistant at One Call Plumbing
Melissa BishopMelissa Bishop
Dispatcher Coordinator at 1st Call Plumbing, Heating &AirDispatcher Coordinator at 1st Call Plumbing, Heating &Air
Jeffery RitenourJeffery Ritenour
Plumbing Associate at First Call PlumbingPlumbing Associate at First Call Plumbing
Corinne RestaniCorinne Restani
SR. Accounts Receivable Specialist at Cardinal HealthSR. Accounts Receivable Specialist at Cardinal Health
Joscelyn IngramJoscelyn Ingram
Customer Service Representative at PermobilCustomer Service Representative at Permobil