Maryleen Orejel
Huntington Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Scheduling Patient Coordinator
Rejuvenate Surgical Center
02.2023 - Current
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
- Worked closely with other departments to resolve complex scheduling conflicts or accommodate special requests from patients or physicians.
- Trained new staff members on scheduling protocols, contributing to a well-prepared team of patient coordinators.
- Coordinated surgery schedules with surgical teams to ensure optimal timing and resource allocation.
OFFICE MANAGER -FRONT DESK
HB surgical arts
03.2021 - 01.2023
- Preparing Patient Charts, ( Pre-Op's and Post Ops ), Taking professional grade photos before and after, Preparing Surgery Bin with Supplies, Customer Service Calls -Inbound and Outbound, Walk through Checklists for Surgery Dates, Office Duties -Organizing ,Ordering needed supplies
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
LISTER
Salvage Traders
01.2020 - 03.2021
- Prepared and batched items for listings, Performed research on batched items in a word document and inputting information onto software for listing, Took professional grade photos of the items that are being listed, Editing all photos for company standard photos, Customer Service Calls -Inbound and Outbound, Returns, Office Duties -Organizing ,Ordered needed supplies
CASE MANAGER
Optima Tax Relief LLC
11.2016 - 09.2019
- Interact with clients, tax professionals and other departments to properly research and develop a strategy to defend the taxpayer's position, Work to ensure security from any collection enforcement to prevent levies, Assemble documents and present to tax professionals, Perform tax audits for corporations and calculating tax payments, Maintain tax regulations and ensure that corporations comply with them, File income tax and reconcile tax accounts, Provide accurate and reliable tax data to corporations, individuals, and other professionals like accountants and solicitors
Education
High School Diploma -
ACCESS NORTH-INDEPENDENT STUDIES
Anaheim, CASkills
- Multitasking while working with customers and navigating computer systems
- Use time management skills to prioritize daily workload and assignments
- Capable and a self-starter work ethic
- Spanish- intermediate proficiency level
Lash and Brow Artist
On my free time I enjoy Lashing Make up and eyebrow Laminating.
Timeline
Scheduling Patient Coordinator
Rejuvenate Surgical Center
02.2023 - Current
OFFICE MANAGER -FRONT DESK
HB surgical arts
03.2021 - 01.2023
LISTER
Salvage Traders
01.2020 - 03.2021
CASE MANAGER
Optima Tax Relief LLC
11.2016 - 09.2019
High School Diploma -
ACCESS NORTH-INDEPENDENT STUDIES
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