Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary Leidy Reina Lorenzo

Ocala,FL

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Hardworking and passionate job seeker with strong organizational skills eager to help the company's success. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Hostess

La Hacienda Restaurant & Supermarket
03.2023 - Current
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Cashier

Pa' Que Tiby
02.2023 - 03.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Ciencias Medicas
Sancti Spíritus, Cuba
06.2018

Skills

  • Dining area maintenance
  • Reservations Management
  • Event Planning
  • Guest complaint resolution
  • Guest Engagement
  • Customer Service
  • Cleaning and sanitation

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Hostess

La Hacienda Restaurant & Supermarket
03.2023 - Current

Cashier

Pa' Que Tiby
02.2023 - 03.2023

High School Diploma -

Ciencias Medicas

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Mary Leidy Reina Lorenzo