Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Marylin Chou

Renton

Summary

Dynamic Event Organizer with a proven track record, excelling in events logistics and resolving unexpected issues and emergencies during events while maintaining poise. Successfully coordinated multiple large-scale events annually, enhancing attendee experiences and achieving high satisfaction. Known for strategic planning and solution-based results, driving operational excellence in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Property Manager

Self-employeed
Renton
02.2024 - Current
  • Oversaw an addition and multiple home renovations to properties, coordinating with city inspectors while leading subcontractors to comply with city regulations and permits
  • Added 6% increase to the overall livable space of the property by adding a new bathroom, making the property value increase by 22%
  • Streamlined operations of 3 properties in different states, setting up processes from outsourcing property management to self-managaement
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction

Event Coordinator

The Event Studio
Colorado Springs
06.2022 - 02.2024
  • Executed all attendee communications through Cvent and email for 800+ person, 3-day event, while managing all signage and CEU requirements
  • Managed registration and flight manifest of 300+ person, 3-day event in Tokyo, Japan while assisting with hotel bookings and changes based off client's distribution of attendees
  • Collaborated with Japanese vendors to achieve timely dispatch of goods and services for event execution while navigating language barrier
  • Worked on tight timelines and minimal budgets to create memorable and successful events for a prominent Non-profit Organization
  • Designed event themes and coordinated decorations to enhance event atmosphere while keeping client needs and preferences front of mind
  • Coordinated and allocated equipment, supplies, and additional staff for events to manifest the desired attendee experience and client satisfaction
  • Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning by tracking and reporting on key metrics, including attendance, participant feedback, and final reports to assess success and areas of improvement
  • Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service
  • Coordinated logistics for international events, including travel arrangements, accommodations, and local regulations compliance including Bahamas, United Kingdom, Japan, and France

Project Specialist

Adecco Staffing - Epiq Global Solutions
Tukwila
03.2021 - 05.2022
  • Drafted project status reports and delivered all deliverables on time and within budget for security cases with upwards of $10 million in settlements
  • Executed multiple tasks within different security cases, including DOJs, while keeping the highest quality standards and discretion

Executive Recruiter (furloughed Due to Pandemic))

Parker + Lynch
Seattle
12.2019 - 07.2020
  • Developed and maintained relationships with new and existing clients while coaching candidates through entire recruitment process - initial contact, submittal, interview prep, & offer stage
  • Corresponded with clients on their specific needs versus wants, acting as the face of their company, being the point person for clients when their specifications change

Operations Manager

Ruth's Chris Steak House
Seattle
12.2016 - 02.2019
  • Oversaw daily operations of the restaurant, managing the flow of business by ensuring the highest quality of food and service
  • Ranked #2 of 80 in company YoY Total Sales Growth 2016-2017 (+10%) through building weekly forecasts for proper scheduling, developing relationships with local theaters, and managing all bar budget and inventory
  • Spearheaded all FOH and BOH schedule changes for Washington State's 2017 secure scheduling law
  • Cultivated lasting connections with local vendors and customers to become repeat guests, upheld quality guest experience, and managed the beverage program that resulted in operational excellence leading $7M annual sales restaurant
  • Directed private events that were partnered with local Theaters for premieres and multi-week dining events
  • Led the FOH in compliance with all local alcohol & food handling laws by keeping team up to date with weekly meetings and organized certification tracking

Restaurant Manager

Edoko Sushi and Robata
Richardson
01.2014 - 10.2016
  • Executed all large corporate events up to 80-100 attendees
  • Effectively hired new employees; including recruitment, interviews, orientation, and ensuring all new hire documents are completed in a timely manner
  • Planned and budgeted bar expenses & cash flow reports to determine the company gains/losses resulting in tighter bar and cash-handling procedures

Assistant Restaurant Manager

Nylo Hotel
Las Colinas
01.2015 - 12.2015
  • Streamlined onboarding program and maintained consistent training programs for FOH team
  • Managed back-office operations and administered weekly payroll and staff schedules

Education

Project Management Professional -

PMI
01-2025

Data Analytics -

General Assembly
Seattle, WA
02.2020

Scrum Fundamentals Certified -

ScrumStudy
08.2019

Bachelor of Hospitality and Tourism - Hospitality Management, Social Science

The University of North Texas
Denton, TX

Skills

  • Operations Oversight
  • Leadership
  • Strategic Planning
  • Client Relationship Development
  • Onsite Project Execution
  • Prioritization and Scheduling
  • Conflict Resolution
  • Multitasking and organization

Languages

Chinese (Mandarin)
Full Professional
English
Native/ Bilingual

References

References available upon request.

Timeline

Property Manager

Self-employeed
02.2024 - Current

Event Coordinator

The Event Studio
06.2022 - 02.2024

Project Specialist

Adecco Staffing - Epiq Global Solutions
03.2021 - 05.2022

Executive Recruiter (furloughed Due to Pandemic))

Parker + Lynch
12.2019 - 07.2020

Operations Manager

Ruth's Chris Steak House
12.2016 - 02.2019

Assistant Restaurant Manager

Nylo Hotel
01.2015 - 12.2015

Restaurant Manager

Edoko Sushi and Robata
01.2014 - 10.2016

Project Management Professional -

PMI

Data Analytics -

General Assembly

Scrum Fundamentals Certified -

ScrumStudy

Bachelor of Hospitality and Tourism - Hospitality Management, Social Science

The University of North Texas

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Marylin Chou