Patient Liaison Hospital Billing & Collection Services
Baton Rouge, LA
08.2000 - 09.2007
Responded to patient concerns and questions with compassionate and knowledgeable service.
Entered details into computer systems and managed database of information.
Worked effectively with staff from all departments to coordinate resolutions.
Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
Collected and reviewed patient information to assess eligibility for special programs.
Reviewed patient claims, bills and medicolegal documents for accuracy.
Helped patients file appeals to insurance denials and worked with insurance companies to resolve disputes.
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