Mary Lisa Rivera
Tucson,AZ
Summary
Dynamic Administrative Specialist with a proven track record at Pima County Public Library, excelling in customer relations and problem-solving. Recognized for enhancing public engagement through innovative outreach programs and streamlining operations with effective electronic filing systems. A dependable team player committed to fostering collaboration and improving user satisfaction.
Overview
2026
2026
years of professional experience
Work History
Administrative Specialist
Pima County Public Library
- Managed daily operations of library services, ensuring efficient resource allocation and user satisfaction.
- Coordinated community outreach programs, enhancing public engagement and promoting library services.
- Developed and maintained electronic filing systems to streamline document retrieval processes.
- Assisted patrons in navigating digital resources, improving access to information and technology tools.
- Trained new staff on library policies and procedures, fostering a collaborative work environment.
- Analyzed feedback from patrons to identify areas for service improvement, driving positive changes in operations.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled incoming and outgoing mail.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Office Support III
Pima County Facilities Management
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Office Support I
Pima County Assessors Office
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Administrative Specislidt
Pima County/Office of Digital Includion
03.2023 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Business Administration
Pima Community College
Tucson, AZHigh School Diploma - Computers
Pueblo High School
Tucson, AZ06.1987
Skills
- Customer relations
- Proofreading
- Verbal communication
- Spreadsheet creation
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Computer skills
- Active listening
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Part TimeLocation Preference
On-SiteTimeline
Administrative Specislidt
Pima County/Office of Digital Includion
03.2023 - 05.2025
Administrative Specialist
Pima County Public Library
Office Support III
Pima County Facilities Management
Office Support I
Pima County Assessors Office
Business Administration
Pima Community College
High School Diploma - Computers
Pueblo High School