Mary Loren Flores
Tuckerton,NJ
Summary
At Marino Bakery Shop, I excelled in delivering exceptional customer service and managing and executing daily sales transactions showcasing my cash handling and problem-solving skills. This led to a significant improvement in customer satisfaction and operational efficiency, demonstrating my dependability and ability to thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cashier and Customer Service
Marino Bakery Shop
Philippines, Sagay City
01.2016 - 09.2024
- Delivered outstanding customer support by welcoming patrons courteously, guiding them with product recommendations, and resolving concerns promptly.
- Assisted with product selection, sold goods, and other products based on customer preferences and requests.
- Directed execution of shop's daily start-up and shutdown procedures.
- Managed transactions accurately, ensuring correct change distribution and balanced sales records daily.
- Ensured precision in handling payment transactions.
- Delegated tasks to other staff members to maintain smooth and efficient operations.
- Resolved customer concerns promptly and professionally to ensure satisfaction.
- Maintained a clean and welcoming environment to enhance the overall customer experience.
- Assisted customers by providing product recommendations and handling inquiries. Processed transactions, provided accurate change, and balanced daily sales records.
Education
High School Diploma -
Sagay National HighSchool
Sagay City Philippines05-2024
Skills
- Drawer balancing
- Payment processing
- Credit card processing
- Order verification
- Point of sale proficiency
- Cash management
- Checkout monitoring
- Cash handling
- Product restocking
- Returns processing
- Retail merchandising
- Team collaboration
- Multitasking and organization
- Time management skills
- Order taking
- Money handling
- Written and verbal communication
- Credit and cash transactions
- Cleaning and sanitizing
- Cash register systems
- Issue resolution
- Payment collection
- Receipt handling
- Customer assistance
- Data entry
- Refund handling
- Customer service
- Ordering and stocking
- Dependability and reliability
- Sales transactions
- Cash register operation
- Reliability and punctuality
- Complex Problem-solving
- Order packaging
Accomplishments
- With High Honors
Languages
English
Professional
tagalog
Professional
Timeline
Cashier and Customer Service
Marino Bakery Shop
01.2016 - 09.2024
High School Diploma -
Sagay National HighSchool
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