Marylou Amador
Antioch,CA
Summary
Highly motivated and committed with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
10
10
years of professional experience
Work History
Private Home Caregiver
Private Care
04.2023 - Current
- Enhanced client comfort by providing compassionate and attentive care in a private home setting.
- Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
- Conducted regular assessments on clients'' well-being through structured evaluations ensuring that any concerning observations were promptly reported.
- Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
- Assisted clients with mobility challenges, utilizing adaptive equipment and techniques to promote safe movement within the home environment.
- Administered medications as prescribed, maintaining accurate records to ensure proper dosage and timely administration.
- Ensured safety of clients by diligently following care plans, monitoring health conditions, and reporting changes to healthcare professionals.
Medical Billing Specialist/Psychiatric Emergency
Contra Costa Regional Medical Center
01.2021 - 12.2022
- Utilized CPT, ICD-10, and HCPCS codes to accurately translate medical procedures into billable claims
- Processed insurance claims for timely submission, minimizing reimbursement delays and maximizing revenue generation
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Conducted regular audits of patient accounts for potential underpayments or overpayments due to incorrect coding or billing practices.
- Participated in departmental meetings, sharing insights and ideas for improving overall medical billing efficiency and revenue generation.
Medical Assistant/Covid tester
John Muir (Temp)
08.2020 - 11.2020
- Conducted COVID-19 diagnostic and antibody tests on a high-volume basis, ensuring accuracy and adherence to established protocols
- Educated patients on testing procedures, precautions, and post-test care, addressing questions and concerns empathetically
- Maintained a clean and organized workspace, contributing to a safe and efficient healthcare environment
- Assisted in maintaining testing supplies inventory and equipment sterilization, ensuring seamless testing operations
- Managed sample labeling, documentation, and proper transportation to the laboratory, maintaining sample integrity.
Medical Assistant
Planned Parenthood
09.2019 - 03.2020
- Assisted OB/GYN physicians in clinical procedures, including pelvic exams, pap smears, ensuring patient comfort and safety
- Prepared examination rooms with necessary instruments and supplies for gynecological procedures and consultations
- Educated patients on women's health topics, contraceptive options, and prenatal care, addressing their questions and concerns
- Conducted preliminary patient assessments, recorded medical histories, and updated electronic health records (EHR) accurately
- Administered vaccines and medications as prescribed by physicians, following established protocols and dosage guidelines
- Coordinated and scheduled patient appointments for obstetric ultrasounds, prenatal visits, and follow-up care
- Facilitated efficient patient flow by managing appointment scheduling, coordinating referrals, and ensuring minimal wait times
- Maintained strict adherence to infection control protocols and sterilization procedures to ensure a safe clinical environment
- Collaborated with front office staff for insurance verification, billing, and patient check-in procedures.
Receptionist/Clerk
Delta Scrap & Salvage
10.2014 - 09.2019
- Greeted visitors and clients warmly, offering assistance and creating a positive first impression
- Managed multi-line phone system, efficiently directing calls, taking messages, and providing accurate information to callers
- Assisted in preparing and organizing documents, reports, and presentations for meetings and events
- Received, sorted, and distributed incoming mail and packages to appropriate recipients
- Coordinated office supplies inventory, placing orders to ensure availability and cost-efficiency
- Assisted with clerical tasks such as photocopying, scanning, and filing.
Education
Vocational Nursing
Gurnick Academy of Medical Arts
Concord, CA04.2023
Bachelor of Science - Psychology
San Francisco State University
San Francisco, CA05.2016
High School Diploma -
Antioch High School
Antioch, CA06.2012
Skills
- Independent
- Detail oriented
- Written communication
- Compassionate
- HIPAA Compliance
- Claim submission
- Insurance Verification
- Electronic Health Records
- CPR
- Medical terminology knowledge
Education Certifications
- Gurnick Academy - Licensed Vocational Nursing Program - 05/01/23
- Contra Costa Medical Center College - Certified Phlebotomist - 03/01/19 - 05/31/19
- Antioch High School - High School Diploma - 06/01/12
- CPR Certified - 11/01/21
Other
Fluent in Spanish.
Timeline
Private Home Caregiver
Private Care
04.2023 - Current
Medical Billing Specialist/Psychiatric Emergency
Contra Costa Regional Medical Center
01.2021 - 12.2022
Medical Assistant/Covid tester
John Muir (Temp)
08.2020 - 11.2020
Medical Assistant
Planned Parenthood
09.2019 - 03.2020
Receptionist/Clerk
Delta Scrap & Salvage
10.2014 - 09.2019
Vocational Nursing
Gurnick Academy of Medical Arts
Bachelor of Science - Psychology
San Francisco State University
High School Diploma -
Antioch High School