Highly efficient Clerk Typist Specialist with lost of attention to details. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Looking to promote within Mayo Correctional Institution. Skilled at using Excel, Word, & Outlook
Overview
39
39
years of professional experience
Work History
Clerk Typist Specialist
Mayo Correctional Institution
Mayo, Florida
04.2021 - Current
I am currently still employed with Mayo Correctional Institution. Current workload involves doing new gain file audits, vault checks, answering phones. Interacting with family of inmates by phone to provide them information. Scheduling and keeping track of 60-day photos, new gain photos, & 5-year photos that are due. Putting together Release Clerk packets and doing Release Clerk duties. Have been doing daily, weekly & monthly runs which include Number runs, location runs, team runs, and Supervisor runs. Currently doing gain time for inmates that must be to them by 15th of each month. Cleaning up IM 36 screen 4 times daily. Compiling list for gains list & transfers list weekly and putting out transfers daily. I have entered Original Visitation Request & compiled lists for weekend visitation. Have copied inmate records requests. Am back up to Sentence Specialist.
Stay at Home Mom
Self
Mayo , Florida
11.2020 - 04.2021
Carried out day-day-day duties accurately and efficiently.
Maintained regular contact with schools about my children.
Oversaw day-to-day activities of my children, grandchildren & grandma which lives with me on a daily basis.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working with tight deadlines, tight budgets and fast-paced atmosphere.
Identified issues, analyzed information and provided solutions to problems
Census Bureau
State Of Florida
Mayo, Florida
02.2020 - 11.2020
Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accuracy reporting measures.
Performed field staff duties critical to completing accurate count in hard-to-reach communities.
Served as last line of defense to obtain accurate count for federal funding and fair political representation.
Obtained updated contact information from all subjects and verified data for accuracy.
Coded data from participant interviews.
Developed and maintained courteous and effective working relationships
Maintained energy and enthusiasm in fast-paced environment
Used critical thinking to break down problems, evaluate solutions and make decisions
Stay at Home Mom
Self
Mayo, Florida
01.2016 - 02.2020
Carried out day-day-day duties accurately and efficiently.
Maintained regular contact with by different schools about my children.
Oversaw day-to-day activities of my children, grandchildren & grandma which lives with me on a daily basis.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines, tight budgets and fast-paced atmosphere.
Medical Transport Driver
Suwannee River Economic Council
Mayo, FL
05.2014 - 01.2016
Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Assisted handicapped customers to safely complete transfers between van and facility.
Achieved daily preparation for vehicle inspections prior to travel.
Transported patients and clientele between medical facilities.
Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Accepted daily patient transport assignments and drove with medical personnel to patient location.
Safely secured clientele in wheelchairs within van for successful, safe transportation.
Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities
Keyholder, Cashier, Stock Person
Dollar General
Mayo, Florida
03.2014 - 07.2015
Received and counted money.
Improved customer service by projecting friendly and knowledgeable attitude.
Processed cash, credit, debit and check payments.
Accepted and processed customer returns.
Opened inventory boxes and restocked shelves.
Tracked and prioritized work orders to meet daily production requirements
Opened and closed store by counting registers, making deposits and storing and filing all daily paperwork.
Completed store opening and closing procedures.
Broke down boxes and disposed of trash.
Counted out cash drawers and balanced totals.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Keyholder for the store.
Managed other employees.
Helped customers complete purchases, locate items and join reward programs
Stay at Home Mom
Self
Mayo, Florida
10.2005 - 03.2014
Carried out day-day-day duties accurately and efficiently.
Maintained regular contact with different schools about my children.
Oversaw day-to-day activities of my children, grandchildren & grandma which lives with me on a daily basis.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines, tight budgets and fast-paced atmosphere.
Identified issues, analyzed information and provided solutions to problems
Demonstrated respect, friendliness and willingness to help wherever needed
Data Entry Clerk, Secretary
Farm Credit
Live Oak, Florida
07.2002 - 10.2005
Completed data entry tasks with accuracy and efficiency.
Sorted documents and maintained organized filing process.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Compiled data and reviewed information for accuracy prior to input.
Entered data into system according to formatting standards.
Produced monthly reports using advanced Excel spreadsheet functions.
Obtained scanned records and uploaded into database.
Managed data files to provide departments with real-time information.
Received incoming calls and handled data requests.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Scanned documents and saved in database to keep records of essential information.
Answered multi-line phone system and greeted callers enthusiastically.
Provided clerical support to company employees by copying, faxing and filing documents.
Reviewed and balanced daily bank deposits and deposit report.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Accounts Receivables, answering multi phone systems.
Used Word, Excel, Outlook and Power Point.
Answered multi-line phone system and enthusiastically greeted callers
Maintained daily report documents, memos and invoices.
Data Entry Clerk, Secretary, Title Research Clerk
Advance Homestead Title
Gainesville , Florida
02.2001 - 07.2002
Prepared closing disclosures, post-closing records and disbursements.
Examined and verified titles weekly.
Used information gained during searches to produce and process title commitments and insurance policies.
Completed data entry tasks with accuracy and efficiency.
Sorted documents and maintained organized filing process.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Worked on loan packages for closings.
Compiled data and reviewed information for accuracy prior to input.
Entered data into system according to formatting standards.
Produced monthly reports using advanced Excel spreadsheet functions.
Obtained scanned records and uploaded into database.
Managed data files to provide departments with real-time information.
Received incoming calls and handled data requests.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Scanned documents and saved in database to keep records of essential information.
Answered multi-line phone system and greeted callers enthusiastically.
Provided clerical support to company employees by copying, faxing and filing documents.
Reviewed and balanced daily bank deposits and deposit report.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Used Word, Excel, Outlook & Power Point.
Dispatcher
Columbia County Sheriff's Office
Lake City, Florida
06.1998 - 02.2001
Maintained updated and detailed records of calls in physical and electronic database.
Sent out deputies to assist callers based on locations, needs and worker availability.
Responded daily caller requests with information about assistance and timeframes.
Closely monitored dispatch deputies to priority calls.
Maintained high level of customer service through friendly and polite demeanor.
Answered incoming calls, greeted callers, provided information, and transferring calls to appropriate parties.
Operated telephone operating system and documented calls.
Responded to customer inquiries with patience and positivity to establish excellent first impression.
Maintained accurate records of calls placed and received.
Maintained up-to-date knowledge of emergency call procedures.
Answered multi-line phone system and greeted callers enthusiastically.
Answered both emergency and non-emergency phone calls.
Manager, Bookkeeping, Data Entry Clerk, Accounting
Suwannee Oaks Animal Clinic
O'Brien, Florida
10.1995 - 06.1998
Maintained computer and physical filing systems.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Coached employees through day-to-day work and complex problems.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Monitored status of accounts receivable and payable to facilitate prompt processing.
Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Reviewed general ledger entries and assessed accuracy.
Completed data entry tasks with accuracy and efficiency.
Sorted documents and maintained organized filing process.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Compiled data and reviewed information for accuracy prior to input.
Assisted the doctors in surgery.
Accounts Receivable Clerk, Accounts Payable Clerk
Anderson Columbia
Lake City , Florida
02.1993 - 10.1995
Prepared vendor invoices and processed incoming payments.
Maintained good working relationships with vendors and resolved disputes.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Submitted cash and check deposits and generated cash receipts to record money received.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Reported financial data and updated financial records in ledgers and journals.
Maintained account accuracy by reviewing and reconciling checks monthly.
Cosmetologist
Jean's Beauty Shop
Tallahassee, Florida
04.1989 - 02.1993
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Maintained client treatment records and designed long-term care programs for return customers.
Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Suggested treatments and styles to suit customer appearance and fashion choices.
Processed payments, entering sales in register for prompt customer service.
Consistently received positive performance reviews from guests.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Styled hair, makeup and nails for customers for special events and occasions.
Answered phone calls and emails to schedule client appointments.
Performed manicures, pedicures, paraffin wax treatments and full nail sets.
Head Cashier
Harvey's Supermarket
Tallahassee, Florida
06.1988 - 02.1993
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Reconciled cash drawer at start and end of shift, accounting for errors and resolving discrepancies.
Processed checks, cash and credit purchases or refunds.
Helped customers complete purchases, locate items and join reward programs.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Coached new hires on company processes while managing employees to achieve maximum production.
Accomplished multiple tasks within established timeframes.
Facilitated and logged store opening, closing and shift changes
Led cashiers and associates in providing thoughtful customer service.
Education
High School Diploma -
Lafayette High School
Mayo, Florida 32066
06.1988
Skills
Record Sorting and Filing
Proofreading Documents
Data Entry & Data Recording
Spreadsheet Development
Data Compilation
Self-Motivated & Decision Making
Good listening skills, Responsible & Self Starter
Excellent work ethic
Records Retention & Daily Logs
Accounts Payable and Accounts Receivable
Clerical Support & Data Gathering
File and Database Management
Accomplishments
I was voted Employee of the Month for March 2022 by one of my peers.
Timeline
Clerk Typist Specialist
Mayo Correctional Institution
04.2021 - Current
Stay at Home Mom
Self
11.2020 - 04.2021
Census Bureau
State Of Florida
02.2020 - 11.2020
Stay at Home Mom
Self
01.2016 - 02.2020
Medical Transport Driver
Suwannee River Economic Council
05.2014 - 01.2016
Keyholder, Cashier, Stock Person
Dollar General
03.2014 - 07.2015
Stay at Home Mom
Self
10.2005 - 03.2014
Data Entry Clerk, Secretary
Farm Credit
07.2002 - 10.2005
Data Entry Clerk, Secretary, Title Research Clerk
Advance Homestead Title
02.2001 - 07.2002
Dispatcher
Columbia County Sheriff's Office
06.1998 - 02.2001
Manager, Bookkeeping, Data Entry Clerk, Accounting