Mary Lou Kersey
Brunswick,Georgia
Summary
A diverse and organized administrative professional with experience in areas of real estate, boat sales, slip and apartment rentals, non-profit, natural and wholistic health, construction, architectural/interior design and writing.
Overview
13
13
years of professional experience
Work History
Administrative Office Coordinator
DUNBAR YACHTS, LLC
04.2020 - Current
- Consistently remained professional and poised when dealing with all personnel, even during moments of extreme stress.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Interacted with customers by phone, email, or in-person to provide information.
Real Estate Advisor/Agent
ENGEL & VÖLKERS GOLDEN ISLES
10.2018 - 01.2024
- Collaborated with a team of professionals, including mortgage brokers and attorneys, to streamline the transaction process for clients.
- Provided exceptional customer service to maintain a high level of client satisfaction and generate referrals.
- Spearheaded lease negotiations on behalf of clients, securing favorable terms that met their specific needs.
- Maintained accurate records of all transactions, ensuring compliance with all regulatory requirements.
- Organized open houses and private showings to effectively showcase properties to prospective buyers.
- Assisted clients in finding their ideal home by conducting thorough market research and providing personalized recommendations.
Wellness Coach
MARILUZ KERSEY WELLNESS
01.2015 - 01.2018
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Created a supportive environment where clients felt comfortable discussing their challenges openly without judgment or criticism.
- Monitored, tracked and reported on individual progress with wellness plans.
- Educated clients on self-care practices, leading to enhanced mental wellbeing and reduced stress levels.
Case Administrator II, Audit Clerk
CHAPTER 13 TRUSTEE SAVANNAH
01.2011 - 01.2015
- Responsible for setting up debtor cases, verifying and posting creditor proof of claims.
- Responsible for appointed cases: preparing documents for creditor meetings.
- Preparation of all documents for confirmation hearing (court), assist attorneys during hearings.
- Audit all post-confirmation cases prior to conclusion of plan.
Education
No Degree - Health & Wellness Coaching
Institute For Integrative Nutrition
New York, NY05.2015
No Degree - Holistic Health
College of International Holistic Studies
Toronto, ON12.1999
Skills
- Office Administration
- Scheduling appointments
- Document Preparation
- Meeting planning
- Attention to Detail
- Time Management
- Inbound phone call handling
- Documentation and Recordkeeping
- Data Entry
- Appointment Scheduling
- Workload Management
- Office inventory management
- Employee Records Management
- Filing
- Customer Database Systems
- Telephone Etiquette
- Office Opening and Closing
- Proficient in most Office Software
- Customer Service
- Multitasking and Organization
- Decision-Making
- Phone and Email Etiquette
- Staff Training
- Accounts Payable and Receivable
Professional Training And Special Designation
- Seniors Real Estate Specialist (SRES)
- Success in Seniors Real Estate
- Real Estate Performance Center
- Institute for Integrative Nutrition
- College of International Holistic Studies
Professional Skills And Achievements
- Office Administration & Sales, Target marketing to senior households using direct mail of brochures, postcards and flyers to promote services., Created social media posts to enhance visibility and development of branding., Hosted open houses which generated leads for future business., Redesigned layout of original newsletter, wrote short informational pieces, and edited agri-news for quarterly newsletters and brochures, distributed all newsletters, member information packages and special event information packages resulting in a significant savings for organization and increased membership.
- Event Coordination, Responsible for obtaining food donations from local businesses to feed volunteers for the Red Day/Habitat for Humanity workday., Coordinated board meetings, annual meetings, strategic planning sessions; preparation of meeting agendas and minutes resulting in seamless business events., Worked with various stakeholders in the agri-industry, and helped organize the “Non-Food Industrial Uses Symposium,” a two-day event resulting in the heightened awareness of agriculture use for non-traditional methods.
- Financial, Prepared and processed monthly accounts payable invoices. Processed payments and posted to accounts receivable customer accounts; followed up with overdue accounts resulting in up to date accounts receivable accounts., Generated financial reports for Management illustrating profit and loss year to date for monthly stakeholder meetings; worked closely with the General Manager bringing marina running in a deficit to profit generating., Implemented automated accounting system (Simply Accounting) that slashed accounting fees by 75% annually.
Community Service
- Roosevelt Harris Senior Center
- Alzheimer’s Org.
- Glynn County No Kill
- The Aberdeen Hospital
- The Teresa Group
- Victoria General Hospital
- St. Vincent’s Guest Home (patient feeder, hospice/palliative care, seniors, and mentally challenged individuals)
Timeline
Administrative Office Coordinator
DUNBAR YACHTS, LLC
04.2020 - Current
Real Estate Advisor/Agent
ENGEL & VÖLKERS GOLDEN ISLES
10.2018 - 01.2024
Wellness Coach
MARILUZ KERSEY WELLNESS
01.2015 - 01.2018
Case Administrator II, Audit Clerk
CHAPTER 13 TRUSTEE SAVANNAH
01.2011 - 01.2015
No Degree - Health & Wellness Coaching
Institute For Integrative Nutrition
No Degree - Holistic Health
College of International Holistic Studies
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