Marylou Lewis
Vancouver
Summary
Dynamic professional with a proven track record at Home Depot, excelling in customer service and team collaboration. Leveraged strong sales expertise to enhance product visibility and drive revenue. Known for reliability and effective conflict resolution, consistently fostering positive client relationships and ensuring operational efficiency.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
20
20
years of professional experience
Work History
Cashier
CVS
12.2020 - 01.2022
- Assisted customers by answering inquiries and providing product information.
- Processed customer transactions efficiently using point of sale systems.
- Maintained accurate cash drawer balances through diligent cash handling procedures.
Field Sales Representative
Advantage Webco Hawaii
01.2017 - 12.2018
- Developed targeted sales strategies to enhance market penetration and increase customer engagement.
- Conducted thorough market research to identify emerging trends and customer needs.
- Built and maintained strong relationships with diverse client accounts to foster loyalty and repeat business.
- Collaborated with marketing teams to create promotional materials that effectively communicated product benefits.
HR Assistant
Lowes Home Improvment
12.2014 - 01.2017
- Assisted in recruitment processes by scheduling interviews and communicating with candidates throughout selection.
- Managed employee records in HRIS to ensure data accuracy and compliance with company policies.
- Collaborated with HR team to develop and implement employee engagement initiatives.
Front End Supervisor
Home Depot
06.2002 - 05.2014
- Led daily team huddles to align staff on priorities and enhance operational efficiency.
- Enhanced product displays to attract customer attention and drive sales.
Loan Officer
Hawaiiusa Federal Credit Union
01.2006 - 01.2013
- Evaluated loan applications to determine suitability for approval based on financial criteria.
- Developed strong client relationships through effective communication and personalized service.
- Conducted financial analysis to assess borrower creditworthiness and repayment capacity.
- Ensured compliance with federal and state lending regulations throughout loan transactions.
- Provided thorough documentation and record-keeping for all loan applications and client interactions.
Education
High School Diploma -
Waipahu High School
Waipahu, HISkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
- Merchandise restocking
- Sales expertise
- Retail merchandising
Timeline
Cashier
CVS
12.2020 - 01.2022
Field Sales Representative
Advantage Webco Hawaii
01.2017 - 12.2018
HR Assistant
Lowes Home Improvment
12.2014 - 01.2017
Loan Officer
Hawaiiusa Federal Credit Union
01.2006 - 01.2013
Front End Supervisor
Home Depot
06.2002 - 05.2014
High School Diploma -
Waipahu High School