Marylou Rivera
Wellington,FL
Summary
To obtain a position with a company that offers training, advancement, and continuous growth. I will put all my efforts to satisfy the needs of the patients and the department, while devoting my time and extra effort to work for the advancement and progress of the company to make a positive contribution. as well as utilizing my administrative and communication skills to provide patients with excellent care and service.
Bilingual (Spanish/English) Knowledgeable Treatment Plan Presentation Certified Telecommunications operator HIPPA compliance Proficient in Easy Dental Valued by patients for consistent follow-through and caring demeanor CPR Certified
Overview
29
29
years of professional experience
Work History
Administrative Assistant
Mohip Dental & Associates DDS
03.2023 - Current
- Greeting patients when they arrive, overseeing the patients, registering patients in, Using software to manage the schedule, using eagle software, Calmly handle heavy phone and waiting room volumes, solving any inquiries the patients may have, adding, changing And canceling patient’s appointments, effectively managed all front desk tasks and procedures to ensure proper office flow, discuss treatment plans with patients, submit patient claims to insurance companies, assist patients in filling out required intake forms while organizing the office space and ensuring my area is always neat and clean for a pleasant experience for the patients.
Administrative Assistant
Wiernicki & Senyshyn DDS PA
09.2009 - 01.2023
- Responsible for welcoming and establishing new patients’ records, billing, collection HMO, Medicare, and PPO Insurance
- Managed accounts receivable, Easy Dental Payment Plans, Interpreter for Spanish speaking patients
- Scheduling appointments and answering the phone with daily questions and concerns.
Administrative Assistant
Nubia Galeano DDS
09.2009 - 01.2007
- Established new patients’ records, verify insurance information, billing, collection HMO, Medicare
- Responsible for accounts receivable, Process payments plans via the Computer Program Easy Dental Payment Plan
- Assist and translate for Spanish speaking patients.
Administrative Manage Assistant
General Dentistry - Dr Tomas Pino DDS
06.2001 - 01.2007
- Performed filling & Answering Multi-Line System, Insurance Billing for PPO Only, Minimum 30 patients, accounts receivable, perform daily collections and deposit payments.
Communications Dept. Secretary
Good Samaritan Hospital
01.1999 - 06.2001
- Responsible for answering the Hospital’s phone lines quickly and in a professional manner and that all calls are transferred to the appropriate persons
- Answers all codes and handles them in the same calm and cool manner and in accordance with the Facility’s policies and procedures
- As well as communicating with physicians on emergent matters that require immediate attention.
Data entry associate
Merrill Lynch
08.1995 - 01.1999
- Stamp and validate securities, customer services, clerical work, paid interest on dividend bonds
- Maintained database by entering new and updated customer and account information
- Prepared source data for computer entry by compiling and sorting information
- Established entry priorities
- Processes customer and account source documents by reviewing data for deficiencies.
Education
High School Diploma -
John Jay High School
Brooklyn, NY09-1985
Skills
- Quality Assurance
- Calendar Management
- Office Administration
- Scheduling
- Appointment Scheduling
- Mail handling
- Professional and mature
- Patient Scheduling
- Confidential Document Control
- Microsoft PowerPoint
- Credit and collections
- Physician billing
- Reading Comprehension
- Clerical Support
- Filing
- Digital Archiving
- Data Entry
- Expense Reporting
References
References upon request
Languages
Spanish
Full Professional
English
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Mohip Dental & Associates DDS
03.2023 - Current
Administrative Assistant
Wiernicki & Senyshyn DDS PA
09.2009 - 01.2023
Administrative Assistant
Nubia Galeano DDS
09.2009 - 01.2007
Administrative Manage Assistant
General Dentistry - Dr Tomas Pino DDS
06.2001 - 01.2007
Communications Dept. Secretary
Good Samaritan Hospital
01.1999 - 06.2001
Data entry associate
Merrill Lynch
08.1995 - 01.1999
High School Diploma -
John Jay High School
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