MaryLouise Woodford
Elmira,NY
Summary
Experienced Administrative Professional with a strong background in high-volume medical office settings. Skilled in patient scheduling, managing confidential medical records, and optimizing office procedures to enhance efficiency. Supports multiple providers while ensuring strict HIPAA compliance and a welcoming atmosphere for patients.
Overview
12
12
years of professional experience
Work History
Outpatient Administrative Assistance
Centralis Health Arnot Health Neighborhood Family Medicine
04.2024 - 02.2026
- In this position my job duties are checking in patients in a timely manner. Verifying that the information we have on file is correct. Collected due co-pays to maintain accurate billing and revenue. Coordinated appointment scheduling, including rescheduling and cancellations. Answering phones and directing them to the appropriate person. Sending encounters to Providers, Triage Nurses, Nurses or any other person that needs to have a message sent to them. Also sending in medication refill requests when needed.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Patient Service Specialist
Guthrie Southern Tier Pediatrics Big Flats
03.2023 - 04.2024
- In this position my job duties are checking in patients in a timely manner. Verifying that the information we have on file is correct. Collecting co-pays that are due. Coordinated appointment scheduling and adjustments. Answering phones and directing them to the appropriate person. Sent encounters to providers and nursing staff to facilitate timely communication of patient needs. Also sending in medication refill requests when needed. Also, I help in the medical records department. I help process theProcessed medical records requests received by fax or mail, ensuring compliance with HIPAA regulations.ases that I process to make sure they are HIPAA compliance.
- Exhibited personal responsibility to ensure task completion.
- Adapted quickly to dynamic and fast-paced work environments.
- Contributed effectively in team settings while also excelling individually.
H.I.M Clerk | Inpatient and Outpatient Analyzer, Scanner and Chart Completion
Arnot Health, St. Joseph's Hospital
09.2013 - 02.2023
- This is where I processed inpatient and outpatient’s charts. That included analyzing the charts to make sure everything was there, including whether a doctor needed to dictate or sign a record. Entered charts into the system and placed them in their correct locations. Also answered phones from doctors, patients or lawyers and helped them with something or redirected them to the right place.
- Processed patient admissions and discharge paperwork efficiently to maintain accurate records.
- Managed inventory for medical supplies, ensuring timely replenishment and availability.
- Coordinated communication between departments to facilitate smooth operational workflows.
Education
High School - Math and Childhood
Ithaca High School
Ithaca, NYSkills
- Fast Learner, Great Team Player and Easy to get along with
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Patient scheduling
Timeline
Outpatient Administrative Assistance
Centralis Health Arnot Health Neighborhood Family Medicine
04.2024 - 02.2026
Patient Service Specialist
Guthrie Southern Tier Pediatrics Big Flats
03.2023 - 04.2024
H.I.M Clerk | Inpatient and Outpatient Analyzer, Scanner and Chart Completion
Arnot Health, St. Joseph's Hospital
09.2013 - 02.2023
High School - Math and Childhood
Ithaca High School