Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marylu Pagan

Food service worker

Summary

Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness and safety, as demonstrated during my tenure at Aramark. Adept at multitasking and quick learning, I excel in fast-paced environments, significantly improving service quality and operational efficiency. My strong communication skills and positive attitude foster teamwork and customer loyalty.

Overview

26
26
years of professional experience

Work History

Food Service Worker

Aramark
10.2012 - 06.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Participated in regular trainings to stay current on industry best practices and trends.
  • Reduced food preparation times by organizing workstations effectively.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Maintained accurate records of food temperatures to ensure safety standards were met.
  • Increased repeat business with high standards of food quality and service.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Monitored food quality and freshness throughout day.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Sale Associate

Enesco
03.1997 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Bank Checks Manufacturer

Deluxe Check Printers
09.2004 - 08.2012
  • Worked with raw materials to develop complete and commercially viable products.
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
  • Maintained high levels of customer satisfaction by ensuring product quality consistently met or exceeded standards.
  • Boosted operational safety, conducting regular safety drills and updating protocols as necessary.

Education

Roosevelt High School
Chicago, IL

Skills

  • Quick Learner
  • Positive Attitude
  • Multitasking
  • Customer Service
  • Cleaning and sanitation
  • Strong Communication Skills
  • Positive Attitude and Energy
  • Fast-Paced Environment
  • Working Quickly
  • Safe Food Handling
  • Food safety knowledge
  • Food Preparation
  • Food and Safety Standards
  • Food assembly
  • Quality Control
  • Food storage practices
  • Professional Appearance Maintenance

Languages

Spanish
Elementary

Timeline

Food Service Worker

Aramark
10.2012 - 06.2023

Bank Checks Manufacturer

Deluxe Check Printers
09.2004 - 08.2012

Sale Associate

Enesco
03.1997 - 01.2021

Roosevelt High School

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Marylu PaganFood service worker