Marylue Perez
Arvin,CA
Summary
Proven professional with a diverse background, including a pivotal role at R. Sharma Md., where I enhanced clinic efficiency and patient satisfaction. Expert in critical thinking and customer relations, I excel in environments requiring problem-solving and data analysis. Achieved significant improvements in operational processes and customer service metrics, demonstrating a strong blend of analytical and interpersonal skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
14
14
years of professional experience
Work History
Agriculture Manager
A. Perez Farm Service Company
04.2016 - Current
- Set realistic production goals based on historical data analysis, facilitating long-term planning.
- Optimized land use by implementing effective crop rotation plans that maintained soil fertility over time.
- Established relationships with suppliers to secure favorable pricing on seeds, fertilizers, and other necessary materials.
- Reduced environmental impact through careful selection of eco-friendly pesticides, herbicides.
Medical Assistant
R. Sharma Md.
01.2013 - 04.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
Price Change Team Member
Target Logistics
08.2010 - 09.2012
- Enhanced pricing accuracy by diligently monitoring and updating price changes on a daily basis.
- Assisted in resolving customer disputes related to pricing issues, demonstrating excellent problem-solving skills and customer service abilities.
- Minimized pricing errors by conducting regular audits of product prices and shelf labels.
- Contributed to store profitability by ensuring timely completion of price changes, avoiding potential missed sales opportunities due to outdated pricing information.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Interacted with guests in friendly and knowledgeable way.
Education
No Degree - Medical Assistant
Vocational College
Bakersfield, CA07-2012
High School Diploma -
Arvin High School
Arvin, CA06-2009
Skills
- Critical Thinking
- Problem-solving abilities
- Customer Relations
- Money handling abilities
- Computer Proficiency
- Call center experience
- Customer satisfaction measurement
- Follow-up skills
- Documentation
- Data Collection
Languages
Spanish
Native or Bilingual
Timeline
Agriculture Manager
A. Perez Farm Service Company
04.2016 - Current
Medical Assistant
R. Sharma Md.
01.2013 - 04.2016
Price Change Team Member
Target Logistics
08.2010 - 09.2012
No Degree - Medical Assistant
Vocational College
High School Diploma -
Arvin High School
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