Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Marylyn Norris

Marylyn Norris

Customer Service Representative
8 5th Street, #204 Wheeling,WV

Summary

Results-driven professional with extensive clinical experience at Wheeling Jesuit University, adept in critical thinking and customer service. Proven ability to enhance treatment planning through interdisciplinary collaboration and effective communication. Skilled in medical terminology and legal transcription, ensuring compliance and accuracy in high-stakes environments.

Overview

2020
2020
years of professional experience

Work History

Clinical Experience

Wheeling Jesuit University
  • Contributed to interdisciplinary case conferences, sharing insights from clinical experience to inform treatment planning for complex cases.

Customer Service Representative

Computer Sciences Corporation (CSRA)Corporation
05.2015 - 09.2019

Assisted NICS agents in conducting comprehensive background checks to ensure compliance with firearm purchase regulations.

Dishwasher

Denny's Restaurants Franchise Association
07.1999 - 07.2004
  • Operated dishwashing machinery efficiently for optimal cleanliness and sanitation.
  • Maintained organized workspace to streamline dish retrieval and minimize downtime.
  • Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
  • Adhered to safety protocols while handling cleaning chemicals and equipment.

Legal Secretary

Dickie, McCamey & Chilcote Law Firm
08.1990 - 07.1999
  • Drafted and formatted legal documents, ensuring compliance with court requirements.
  • Managed attorney calendars, scheduling appointments and coordinating client meetings effectively.
  • Conducted legal research, supporting case preparation and documentation processes.
  • Maintained case files and records, ensuring accuracy and confidentiality of sensitive information.

Education

Master of Science - Education With Childhood Development Spec.

Ashford University
Clinton, IA
02-2012

Nursing (700 Hours Clinical Rotations)

Wheeling Jesuit University
Wheeling, WV
05-2006

Skills

Customer Service

Active Listening

Critical Thinking

Data Entry

Medical Terminology

Medical and Legal Transcription

Clinical experience (appx 700 hours)

Software

Wang, Microsoft Word, Lexicon

Timeline

Customer Service Representative

Computer Sciences Corporation (CSRA)Corporation
05.2015 - 09.2019

Dishwasher

Denny's Restaurants Franchise Association
07.1999 - 07.2004

Legal Secretary

Dickie, McCamey & Chilcote Law Firm
08.1990 - 07.1999

Clinical Experience

Wheeling Jesuit University

Master of Science - Education With Childhood Development Spec.

Ashford University

Nursing (700 Hours Clinical Rotations)

Wheeling Jesuit University
Marylyn NorrisCustomer Service Representative