With a proven track record at Suwannee Realty, I excel in leveraging critical thinking to enhance client satisfaction and streamline complex transactions. Renowned for exceptional customer relations. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills, a strong work ethic and always willing to learn something new.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Suwannee Realty
28872 SE Hwy 19 Old Town, FL 32680
05.2005 - Current
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Compared recently sold area properties to determine competitive market prices.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Prepared all necessary documents related to real estate transactions, ensuring compliance with legal requirements and industry standards.
Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
Built lasting relationships with fellow agents, brokers, attorneys, inspectors, and other industry professionals to create an extensive professional network that benefited clients.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
Coordinated appointments to show tenants and buyers prospective homes.
Office Manager & Salesman
Premier Auto
Archer, FL
08.2014 - 02.2016
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Maintained accurate financial accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
GED -
College of Central Florida
Chiefland, FL
06-2005
Real Estate Associate - Residential & Commercial Real Estate
Christie's School of Real Estate
Chiefland
04-2004
Skills
Data entry
Computer proficiency
Customer relations
Team collaboration
Critical thinking
Call center experience
Payment processing
Microsoft Office Suite
Multi-line phone talent
Filing
Appointment scheduling
Prioritization
Account management
Property inspections
Comparative market analysis
Buyer representation
Seller representation
Mortgage lending
Closing coordination
First-time homebuyers
Buyer contracts
Lead follow up
Certification
Florida Licensed Notary
Timeline
Office Manager & Salesman
Premier Auto
08.2014 - 02.2016
Licensed Real Estate Agent
Suwannee Realty
05.2005 - Current
GED -
College of Central Florida
Real Estate Associate - Residential & Commercial Real Estate