Mary Lynn Beck
Overland Park,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Employee Experience & Culture
TBC International
10.2022 - 08.2023
- Onboarded over 100 internal team members at corporate clubs and corporate HQ through effective management of process.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Managed conflict resolutions to encourage professional and positive relationships and peace and order.
- Implemented employee recognition and rewards systems to promote positive work environment.
- Distributed employee engagement surveys to identify areas of improvement.
Director of Learning & Development
TBC International
01.2013 - 10.2022
- Launched over 192 franchise locations through effective management during the roadmap process.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with department heads.
- Built rapport with franchisees and their teams using tailored emails and newsletters.
Regional Manager
TBC International
01.2012 - 12.2012
- Interacted well with new and potential franchisees to build connections and nurture relationships.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Built and maintained relationships with national vendors, suppliers and partners to maximize supply chain management.
Wellness Manager
Shawnee Mission Medical Center
01.2004 - 12.2011
- Developed and maintained positive relationships with hospital employees to build trust and rapport.
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Monitored and evaluated program performance to determine value and quality.
- Helped clients set and achieve health and wellness goals.
Wellness Specialist
Shawnee Mission Medical Center
01.1999 - 12.2004
- Conducted initial interviews with clients to find measured baseline for BMI, cardio tolerance and strength.
- Assisted and coached clients during physical exercises to promote safety of clients and effectiveness of routines.
- Helped clients set and achieve health and wellness goals.
- Gathered and distributed educational literature with goals of gaining new clients and educating larger groups on healthy living.
- Maintained client records for future use and for reference by other healthcare providers.
Education
Business
Blackhawk High School
Beaver Falls, PASkills
- Franchisee Relations
- Vendor Relations
- Employee Relations Oversight
- Customer Satisfaction
- Franchisee Onboarding
- Training and Development
- Personnel Engagement
- Mentoring
- Staff Orientation
Certification
- Certified Franchise Executive
- CPR Certified
- Diversity, Inclusion, and Belonging
Timeline
Director of Employee Experience & Culture
TBC International
10.2022 - 08.2023
Director of Learning & Development
TBC International
01.2013 - 10.2022
Regional Manager
TBC International
01.2012 - 12.2012
Wellness Manager
Shawnee Mission Medical Center
01.2004 - 12.2011
Wellness Specialist
Shawnee Mission Medical Center
01.1999 - 12.2004
Business
Blackhawk High School
Similar Profiles
Crystal LuzsantosCrystal Luzsantos
Assistant Team Lead at TBC CorporationAssistant Team Lead at TBC Corporation
Sanjar KhushbakovSanjar Khushbakov
Technical Support Officer at TBC BankTechnical Support Officer at TBC Bank
Jai SinghJai Singh
Company Driver at TBC TransportCompany Driver at TBC Transport