Mary Lynn Coleman
Arnold,MD
Summary
Dedicated, motivated and adaptable professional with a proactive attitude, excellent communication skills and the ability to learn quickly. Strong work ethic, multitasker and excellent team player. Eager to contribute to a dynamic team and support the goals of your organization.
Overview
2025
2025
years of professional experience
Work History
Substitute Teacher, K-5
Anne Arundel County Board Of Education
Annapolis, MD
09.2023 - Current
- Provide instruction to students in the absence of a full-time teacher.
- Utilize lesson plans, activities and materials such as charts, graphs, flashcards and other visual aids.
- Monitor student behavior and maintain a safe learning environment.
- Create an encouraging, positive and welcoming classroom.
- Encourage students to think critically about their work and ask questions when needed.
- Assess student progress by administering tests, quizzes and assignments.
- Integrate technology into classroom instruction using interactive whiteboards or computers.
- Adapt curriculum content to meet individual needs of each student.
- Incorporate various teaching methods to engage all learners, such as hands-on activities or projects.
- Utilize effective questioning techniques during lectures or class discussions.
- Maintain accurate records of attendance, grades and coursework completed by students.
Food and Beverage Server
Donnelly's Dockside
Arnold, MD
07.2017 - Current
- Greet guests and provide menus.
- Provide detailed information on menu items, including ingredients and preparation methods.
- Suggest food and beverage items to customers based on their preferences.
- Take orders accurately and efficiently for food and beverages.
- Train and assist new servers.
- Serve meals in a timely manner according to established guidelines.
- Communicate with kitchen staff regarding order details and special requests from guests.
- Check back with guests to ensure satisfaction with their meals.
- Process payments from customers using the POS system.
- Assist other servers as needed during peak periods or when short-staffed.
- Provide exceptional service to high volume of daily customers.
- Ensure compliance with all health department regulations concerning food safety procedures.
- Maintain a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Stock service areas with supplies such as napkins, utensils, condiments, glassware.
- Follow proper sanitation standards when handling food and beverage items.
- Handle customer complaints in a professional manner while maintaining composure under pressure.
- Assist bus persons in clearing dishes from tables between courses.
- Prepare bills and processed credit card payments at the end of each shift.
Secretarial Assistant
Anne Arundel County Board Of Education
Annapolis, MD
03.2022 - 07.2022
- Answered phones and routed calls to appropriate personnel.
- Provided general administrative support to all departments as needed.
- Handled multiple projects simultaneously while meeting strict deadlines.
- Performed data entry tasks using Word Processing software packages such as Microsoft Word and Excel.
- Processed incoming and outgoing mail on a daily basis.
- Proofread documents for grammar accuracy before sending out to clients or colleagues.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Secretary to the Principal
Anne Arundel Public Schools
Annapolis, MD
12.2021 - 03.2022
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Provided administrative support to the principal and other staff members.
- Organized and maintained calendars.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Sorted mail and distributed it to appropriate personnel or departments within the school.
- Assisted with special projects or tasks related to departmental functions upon request.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Pleasantly answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Secretarial Assistant
Anne Arundel Board of Education
Annapolis, MD
Education
Bachelor of Arts - Communication & English
University of Delaware
Newark, DEElementary Education Certification
Towson State University
TowsonSkills
- Interpersonal Skills
- Customer Service
- Adaptability
- Time Management
- Interactive Learning
- Student Engagement
- Group and individual instruction
- Classroom Management
- Technical Skills
- Instructional Strategies
References
References available upon request.
Timeline
Substitute Teacher, K-5
Anne Arundel County Board Of Education
09.2023 - Current
Secretarial Assistant
Anne Arundel County Board Of Education
03.2022 - 07.2022
Secretary to the Principal
Anne Arundel Public Schools
12.2021 - 03.2022
Food and Beverage Server
Donnelly's Dockside
07.2017 - Current
Secretarial Assistant
Anne Arundel Board of Education
Bachelor of Arts - Communication & English
University of Delaware
Elementary Education Certification
Towson State University
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