Mary Lynn Hodges
Taylor,AZ
Summary
Focused Surgical Technologist with 7 years of expertise in Clinical and Operating room settings. Knowledgeable in practices for Post Partum and Labor and Delivery. Team leader in devising new programs and training employees on updated policies, protocols and new equipment. Enthusiastic to join rewarding organization focused on supporting growth and career progression.
Motivated Scrub Technician adept at handling instruments, supplies, and equipment for non-invasive to minimally invasive procedures. Well versed in all operating room activities with a commitment to upholding the highest standard of sterile technique during procedures. Excited to bring 7-year background to growing organization.
Overview
9
9
years of professional experience
Work History
Manager Of Customer Service
Walmart
Taylor, AZ
12.2015 - 06.2017
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Guided and supported 8 staff members to consistently achieve team and personal goals.
- Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Achieved sales goals and business objectives by motivating staff and promoting our store.
- Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Taught staff how to handle difficult situations with calm and professionalism.
- Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
- Processed credit card payments and counted back change and currency with 100% accuracy rate.
- Hired, trained, supervised and motivated team of 8 retail professionals to provide knowledgeable and fast service to every guest.
- Delegated tasks to specific employees based on individual knowledge and strengths.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Checked inventory system to locate items at other stores, improving sales rates [Number]%.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Enhanced sales by implementing merchandising and promotional improvements.
Labor And Delivery Scrub Technician
Summit Healthcare Regional Medical Center
Show Low, AZ
08.2008 - 08.2015
- Facilitated invasive, non-invasive, and minimally-invasive procedures by creating safe and functional operating room environments.
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons’ preference cards.
- Maintained surgical areas and oversaw inventory management.
- Organized and maintained unobstructed operative fields to foster immediate access to retractors and suctioning and irrigation equipment.
- Cleaned and sterilized operating rooms.
- Handed instruments and supplies to surgeons during procedures.
- Sterilized medical equipment and properly handled contaminated materials.
- Assessed procedure requirements and procured appropriate equipment and tools.
- Laid out all instruments, supplies and tools as directed by surgeons.
- Worked with internal departments and personnel to ensure availability of instruments and equipment.
- Closed wounds using sutures, staples and other tools.
- Collected and prepared tissue specimens for laboratory analysis.
Education
Some College (No Degree) - Medical Assisting
Tulare Adult School
Tulare, CASkills
- Transporting patients
- Workplace safety
- Aseptic and sterilization techniques
- HIPAA proficiency
- Equipment set up and operation
- Safely disposing of needles
- Preparing for surgeries
- Disposing of biohazardous waste
- Passing surgical tools
- Collecting medical specimens
- Administering medications
- Surgical counts
- Suturing wounds
- Dressing wounds
- Electronic medical records management
- OB/GYN procedures
- Individual instruction
- Laparasopic procedures familiarity
- Cultural awareness and sensitivity
- Guided surgical instruction
- Strong medical ethic
- BAC screening/drug screen collection
- Disease specialization proficiency
- In-depth claims knowledge
- Patient and family focused
- Broad medical terminology knowledge
- Relationship and team building
- Clinical training
- Mastery of OB/GYN care
- Practiced inpatient and outpatient caregiver
- Basic Life Support Certification
- Patient positioning understanding
- Self-discipline
- Patient-oriented
- Maintaining records
- Infection control standards
Timeline
Manager Of Customer Service
Walmart
12.2015 - 06.2017
Labor And Delivery Scrub Technician
Summit Healthcare Regional Medical Center
08.2008 - 08.2015
Some College (No Degree) - Medical Assisting
Tulare Adult School
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