MARY LYNN KINVILLE

• Coordinated with other departments to ensure efficient and timely processing of orders.
• Developed and implemented category strategies to increase market share for assigned categories.
• Maintained relationships with key suppliers while managing supplier portfolios effectively.
• Assisted customers with inquiries related to their orders or products they had ordered.
• Processed payments from customers utilizing a variety of methods, including debit and credit cards, cash, checks, and electronic transfers.
• Maintained records of all incoming and outgoing credit card payments.
• Communicated with other departments to ensure proper resolution of any discrepancies related to credit card processing activities.
• Identified opportunities to streamline existing processes related to the acceptance of various forms of payment.
• Assisted Accounts Payable department with verifying vendor invoices against purchase orders for accuracy.
• Developed and implemented supply chain strategies to optimize inventory levels, reduce costs, and improve delivery times.
• Fostered relationships with suppliers to develop purchasing agreements with logistics customers and reduce risks.
• Negotiated prices and terms with suppliers, vendors or freight forwarders.
• Increased profits by 22 % related to supply chain operations plan and exceeded established goals.
• Managing supplier training by creating easy to view operator videos on system allowing a more efficient process
• Continue to create strategies to improve customer satisfaction by focusing on product quality, delivery speed, and customer service responsiveness.
• Identifying key opportunities for improvement on supplier expectations driving overall 3 % growth in expected standards individually to include basic delivery performance or timing per business quarter.
• Lead investigator of cost saving drilling down into details on mfg , understanding cost savings initiatives working with supplies to understand where cost savings pricing indexes or buckets apply to current materials used in all customer groups and how to aggregate across the board.
• Leading expert in reviewing terms and awarding more favorable terms.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Recognized by management for providing exceptional customer service.
• Daily operations and monthly reports include over 200 + confirmation of purchase orders. Reconciling invoices and order disputes. Issuing payments to suppliers via credit card or working to establish terms over Net 30 cutting down on processing fees. Ensuring method of carrier is accepted working with buyers to ask the right questions first before sending for payment.
• Following up on past due orders over 3 months delivering answers calling suppliers interacting understanding pain points creating real results and resolution for future orders.
• Producing new ways to streamline and strengthen current processes. Complete all additional action tasks including projects or initiating and investigating without direction areas to improve.
• Appetite to learn about pricing structures and strategies used by suppliers as well as products configurations and how it applies to the customer equipment.

I became interested in this area of the business and I was fortunate to work for a company to give me a shot to see if I would like this or continue with purchasing.

• Working with the director of sales creating finding researching new developments and leads
• Monitored competitors' activities and identified potential areas of improvement for our products or services
• Developed content strategy for social media channels to drive more traffic and conversions.
• Identified and analyzed user requirements, procedures and processes to develop optimization strategies
• Collaborated with stakeholders to define features, integrations and partnerships.
• Collaborated with sales team to develop targeted promotions and incentives programs

• Responsible for item sourcing and maintenance activities through the creation and maintenance of item master records Responsible for purchase order management to the supply base; resolving any issues that arise during the order fulfillment cycle
• Mentor, train and support other team members as needed
• Perform and assume other duties and responsibilities as required at the direction of management.
• Developed relationships with vendors to maximize pricing, delivery, and quality of products.
• Negotiated contracts for the supply of materials and services.
• Monitored vendor performance to ensure compliance with contractual obligations.
• Identified cost savings opportunities through process improvements or supplier changes.
• Reviewed invoices against purchase orders prior to payment processing.
• Participated in periodic meetings with vendors concerning product availability, delivery timeframes, quality issues.
• Reviewed purchase orders to check for completeness and accuracy.
• Liaised with accounting and vendors to minimize and clear up invoice discrepancies.

• Maintain and execute new orders with retail orders and recondition orders
• Traced missing material and shipments through vendor and customer communications.
• Distributed work orders to departments.
• Forecast and predict high and low periods of product
• Skilled and trained on order entry, and helmet components
• Reviewed production orders to identify and resolve conflicts in scheduling and material availability
• Working on new process flows to enter our current
• Working with a large retail customer provided support and accurate packaging detail involving the building of accessories by managing product to ensure delivery and availability was on target during a high volume demand season.
• Team Player Manager of Department and mentor of employees
• NOSCE testing, and lab requirements positive or negative results were reported and reviewed keeping the company status up to date for continued product deliver and development
• Hosted tours of our facility to key stakeholders including NFL players
• Responsible for all quality inspection, warranty, and replacements of shells.
• Coordinated with inventory control team to ensure adequate stock levels for production processes.
• Communicated with internal departments to coordinate resources needed for successful scheduling operations.

• Forecasted difficulty buys to include the ever changing market of steel & wood
• Verified purchase requisitions by comparing items requested to master list.
• Handled and processed accounts receiving and invoicing for purchase orders
• Provided method of carriers scheduled assisted LTL delivery services
• Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
• Researched for new suppliers by offering opportunities within scope of work
• Investigated by drilling down on details on mfg products
• Followed up with preferred suppliers to ensure accurate delivery of materials
• Established training programs.
• Collected operations data and created spreadsheets detailing trends.
• Strong negotiating skills