Summary
Overview
Work History
Education
Skills
Accomplishments
I have had my owned two businesses. Teaching sewing and Alterations.
Timeline
Generic

MaryLynn Nettles

Sales and Customer Associate
Cape Coral,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Reliable employee seeking Customer Service Rep position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Enthusiastic Customer service eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Hobby Lobby management and training in various departments. Motivated to learn, grow and excel in Hobby Lobby Company.

Overview

15
15
years of professional experience

Work History

Alterations Specialist

Self Employed Services
Lancaster, SC
01.1997 - 12.2009
  • Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.
  • Altered and hemmed all clothing and garments to create custom-fitted styles.
  • Generated seaming, hemming and alterations revenue by scheduling consultations and appointment to meet 75% of sales goals.
  • Estimated costs of alterations for customers to make decisions before sewing work began.
  • Determined appropriate repair solution based on garment damage to employ proper tools or equipment.

Cutting Table Operator

JOANN Fabrics And Crafts
Fort Myers, FL
03.2014 - 01.2016
  • Operated large cutting machines to make detailed custom cuts for various types of products.
  • Reported issues or problems to management relating to materials to be cut.
  • Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
  • Took materials and cut to proper dimensions based on production order specifications.
  • Followed company policies and OSHA requirements to maintain work safety.
  • Reviewed completed orders for quality and accuracy.
  • Checked completed work to identify flaws and sort items by grade.
  • Inspected printed products for clarity, color accuracy and conformance to provided specifications.
  • Used gauges, calipers and other devices to take measurements and identify problems.
  • Made timely adjustments to machine operations and components to meet demands of different production orders.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.

Education

High School Diploma -

Glendora High School
Glendora, CA
06.1973

Skills

  • Cooperative Attitude
  • Active Listening
  • Promoting Loyalty
  • Positive Interactions
  • Stocking and Replenishing
  • Cashier Abilities
  • Answering Customer Questions
  • Guest Satisfaction
  • Cash Drawer Management
  • Customer Assistance
  • Shelving Items
  • Problem-Solving

Building Customer Trust and Loyalty

  • Courteous with Strong Service Mindset

Accomplishments

    I ran a successful business teaching children to sew. I was located in the San Francisco Bay area.

    from 1992 through 1994.


    In 1994 we moved to

    South Carolina and I stated an alterations business out of my home for 12 years.


    I worked for JoAnn Fabrics in Fort Myers for one year at the cutting table.


I have had my owned two businesses. Teaching sewing and Alterations.

I owned a Franchise clled "Kids Can Sew" . All books and patterns were profided by the franchise for teaching. I invested in computerized machines. I love working with children. It taught them patience and built their self esteem.

I tried to carry on with my business in South Carolina but there was no interest.

I changed over to alterations out of my home. Customers could be fitted and I alterations made. I loved working with my customers and they were very satisfied with my work.

Timeline

Cutting Table Operator

JOANN Fabrics And Crafts
03.2014 - 01.2016

Alterations Specialist

Self Employed Services
01.1997 - 12.2009

High School Diploma -

Glendora High School
MaryLynn NettlesSales and Customer Associate