Mary Lynne Catsam
Weston
Summary
Nursing supervisor with strong background in staff mentoring and regulatory compliance. Demonstrated success in improving operational efficiency and promoting team collaboration. Committed to achieving high-quality patient care outcomes through effective management practices.
Overview
16
16
years of professional experience
Work History
Per Diem Nursing Supervisor
Communicare
Jane Lew
03.2025 - Current
- Managed daily operations of nursing department to ensure optimal patient care and staff efficiency.
- Supervised nursing staff, providing guidance and support to enhance team performance.
- Facilitated compliance with healthcare regulations and organizational policies among nursing staff.
- Participated in quality assurance reviews, contributing to initiatives aimed at improving patient outcomes.
- Addressed and resolved patient care issues promptly to maintain high standards of service delivery.
Interim Director of Staff Development
Communicare
Weston
07.2025 - 09.2025
- Facilitated collaboration with department heads to identify training needs and align development goals.
- Oversaw compliance and standards oversight to maintain high-quality training and development practices.
- Designed training program development processes to address diverse learning styles and departmental needs.
- Advocated for staff development initiatives by presenting findings and recommendations to executive leadership.
- Provided guidance, mentorship, and support to all staff members.
- Maintained records of all past trainings conducted along with evaluation results from participants.
Unit Manager and Infection Preventionist
Communicare
Jane Lew
03.2023 - 11.2023
- Monitored compliance with safety standards and regulatory requirements across unit operations.
- Resolved conflicts effectively, promoting a positive work environment and team cohesion.
- Provided guidance, coaching, and mentoring to staff members.
- Mentored nursing staff and set unit goals and standards.
- Ensured that the unit was compliant with safety standards and protocols set by the organization.
- Maintained accurate records of employee attendance and leave requests.
- Adhered to company-wide policies regarding confidentiality of information.
- Organized and scheduled staff meetings to discuss policies and procedures.
- Analyzed unit performance metrics, identifying trends and areas for improvement.
- Oversaw daily operations of unit, ensuring efficiency and compliance with company policies.
- Established performance standards and operational procedures in line with organizational goals.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Initiated infection control training sessions for new employees.
- Identified gaps in infection prevention practices and recommended corrective actions.
- Led initiatives to enhance cleanliness and sanitation protocols within the facility.
- Monitored compliance with infection prevention guidelines and provided feedback to staff.
- Collaborated with local health departments during outbreak investigations to ensure timely responses.
- Participated in committees responsible for monitoring trends in HAI rates across departments.
- Developed infection control policies and procedures for healthcare facility.
- Investigated potential sources of infectious disease transmission in the facility.
- Compiled, reviewed and modeled diverse infection information.
- Utilized graphic tools to present quality performance improvement projects.
Nursing Supervisor
Matulaitis Nursing Home
Putnam
09.2019 - 05.2021
- Managed daily operations of nursing staff, ensuring compliance with healthcare regulations and standards.
- Conducted performance evaluations for nursing personnel, providing constructive feedback and guidance.
- Monitored patient care activities to ensure quality standards were consistently met across the department.
- Facilitated conflict resolution among staff, fostering a collaborative work environment.
- Oversaw patient admissions and discharges, streamlining processes for efficiency and effectiveness.
- Collaborated with physicians to develop care plans tailored to individual patient needs.
- Supported staff in managing complex cases, providing mentorship and guidance as necessary.
- Evaluated staffing needs and adjusted schedules to maintain optimal patient care levels.
- Facilitated communication between physicians, nurses, and other healthcare providers regarding patient care issues.
- Resolved conflicts among medical staff in a professional manner.
- Coordinated scheduling of staff to meet departmental needs.
- Investigated complaints from patients regarding their care experience.
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Reviewed incident reports involving nursing staff members or patients to determine appropriate corrective action.
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
ADNS, MDS Coordinator
Pierce Memorial Baptist Home
Brooklyn
12.2017 - 09.2018
- Conducted resident assessments to determine care needs and eligibility for services.
- Coordinated data collection efforts to support accurate MDS submissions and reporting.
- Reviewed care plans regularly to ensure alignment with resident assessments and regulatory guidelines.
- Educated staff on the MDS process, fostering understanding and adherence to best practices.
- Facilitated interdisciplinary meetings to discuss resident care strategies and address concerns.
- Maintained up-to-date knowledge of regulatory changes impacting MDS documentation and processes.
- Supported the compliance monitoring process by conducting regular audits of resident records.
- Performed detailed reviews of clinical documentation to verify accuracy and completeness.
- Engaged residents and families in care planning, promoting transparency and involvement.
- Facilitated team meetings with members from other departments such as Social Services, Dietary, Activities, Rehabilitation services, to discuss resident issues and concerns related to the MDS process.
- Developed individualized plans of care for each resident based on assessment findings.
- Monitored residents' progress and updated MDS records accordingly.
- Coordinated timely submission of all required documents including Minimum Data Set forms, Care Area Assessments, Quarterly Assessment Reconciliation, Annual Assessment Reconciliations and other regulatory paperwork.
- Analyzed trends in data collected through the Minimum Data Set.
Director Infection Prevention and Control
Westview Healthcare Center
Dayville
03.2012 - 11.2017
- Recruited, trained, supervised, evaluated and mentored staff members.
- Facilitated collaboration between teams by encouraging open communication channels.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Collaborated with senior leadership to set long-term objectives for the company.
- Identified opportunities for improvement in operational performance metrics.
- Assessed employee performance against established benchmarks or targets.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Prepared presentations for board meetings summarizing key developments within the company.
- Managed crisis situations to minimize impact on operations and reputation.
- Represented the organization at industry events, conferences, and public meetings.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
MDS Assistant Coordinator
Westview Health Care Center
Dayville
02.2010 - 11.2017
- Facilitated communication between staff members and management to enhance information flow.
- Provided administrative support by maintaining accurate records and documentation.
- Collaborated with team members on various projects, contributing to successful outcomes.
- Monitored project timelines, ensuring completion of tasks within designated deadlines.
- Managed physical and digital file systems with various types of information.
- Developed strong interaction and communication skills as result of participating in staff meetings and collaborating with families and guardians regarding special events.
- Resolved customer service issues in a timely manner while maintaining quality standards.
- Created reports summarizing project milestones, tasks, and accomplishments.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Bachelor of Science - Nursing
West Virginia University
Morgantown, WV05-1985
Skills
- Nursing staff supervision
- Quality assurance
- Infection prevention
- Patient care management
- Policy compliance
- Training program development
Accomplishments
I received "Employee of the Month" awards three times during my 12 years at Westview Health Care Center.
Timeline
Interim Director of Staff Development
Communicare
07.2025 - 09.2025
Per Diem Nursing Supervisor
Communicare
03.2025 - Current
Unit Manager and Infection Preventionist
Communicare
03.2023 - 11.2023
Nursing Supervisor
Matulaitis Nursing Home
09.2019 - 05.2021
ADNS, MDS Coordinator
Pierce Memorial Baptist Home
12.2017 - 09.2018
Director Infection Prevention and Control
Westview Healthcare Center
03.2012 - 11.2017
MDS Assistant Coordinator
Westview Health Care Center
02.2010 - 11.2017
Bachelor of Science - Nursing
West Virginia University